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Propuesta de Evaluación para Portales de Gobierno Electrónico basada en el enfoque teórico evolutivo

Bibliographic Data

ID19928985
AuthorsRodrigo Sandoval-Almazan (0000-0002-7864-6464, Universidad Autónoma del Estado de México), Rodrigo Sandoval Almazán, José Ramón Gil García (Centro de Investigación y Docencia Económicas)
Year2009
Volume7
Issue14
Publication date2009-01-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueEstado Gobierno y Gestión Pública (JOURNAL)
Journal identifiersISSN: 0717-6759 • E-ISSN: 0717-8980
PublisherUniversidad de Chile (PUBLISHER • CL)
DOI10.5354/0717-8980.2009.13504
OpenAlexW2038747977
LanguageES
Citations received1
References cited8

In recent years, e-Government portals have had a number of important changes resulting from technological advances. The rapid expansion of Internet use in government and citizen activities makes it compulsory to reflect upon the characteristics government websites should possess, as well as effective ways of evaluating them. This article presents a model for the measurement and evaluation of general applicability, initially based on an evolutionary theoretical approach which we have been developing over the past five years through its application to the case of the state portals in Mexico. We believe that the implementation of the evaluation instrument (a questionnaire with reagents for different variables) may be useful in other countries. For this reason, this article describes its theoretical bases, the empirical refinement process and our results in terms of a draft questionnaire, as well as some recommendations for its implementation. Due to the fact that websites evolve along with technology and governments, this proposal is presented as a flexible and comprehensive model that could help to locate a set of government portals into a ranking, with its methodology, limitations and scope also presented in this document

Art · Humanities · Public Policy and Governance · Social Sciences and Policies

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Unique citing works1
Citations per year0,07
Citation span2012 - 2012 (1)
Citation velocityhistorical
Highly citedNo
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