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Citizens, budgets and performance measures

A case study of west hartford, connecticut

Bibliographic Data

ID20201051
AuthorsMark D Robbins (University of Connecticut), Bill Simonsen (0000-0003-0793-9056, University of Connecticut), Emily Shepard (0000-0001-9650-2109), Emily L C Shepard (0000-0001-7325-6398, University of Connecticut)
Year2009
Volume21
Issue3
Pages426-453
Publication date2009-03-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueJournal of Public Budgeting Accounting & Financial Management (JOURNAL)
Journal identifiersISSN: 1096-3367 • E-ISSN: 1945-1814
PublisherEmerald (PUBLISHER)
DOI10.1108/jpbafm-21-03-2009-b004
OpenAlexW2775172833
LanguageEN
Citations received3
References cited22

This article reports on a design for citizen identified performance measures for budgeting that seeks to overcome problems of validity and representativeness that typically exist in citizen involvement processes. This design selected participants using random sampling so that each resident had the same chance of being invited to be in one of the focus groups that worked to develop outcome measures for a set of town services. In order to assure that the resulting measures were helpful to residents at large, an additional phase of the process involved a large sample survey of town residents to validate the results. The results were a set of performance measures that were developed by a small group of citizens that the population at large found useful to them when thinking about local services

Business · Environmental health · Focus group · Political science · Population · Public relations · Representativeness heuristic · Applied Psychology · Community Development and Social Impact · Computer Science · Medicine · Nonprofit Sector and Volunteering · Psychology · Public Policy and Administration Research · Social Psychology · Marketing

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Unique citing works3
Citations per year0,33
Citation span2017 - 2025 (9)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 3
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