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Retail loyalty schemes

A practical theological response to surveillance capitalism and its construction of the flawed prosumer

Datos Bibliográficos

ID20242596
AutoresEric Stoddart (0000-0002-1261-6510, St. Andrews University, autor de correspondencia)
Año2025
Volumen18
Número4
Páginas278-291
Fecha de publicación2025-07-04
Peer ReviewedSí
Open AccessSí
TipoARTICLE
RevistaPractical Theology (JOURNAL)
Identificadores de la revistaISSN: 1756-073X • E-ISSN: 1756-0748
EditorialInforma UK Limited (PUBLISHER • GB)
DOI10.1080/1756073x.2025.2530817
OpenAlexW4414339142
IdiomaEN
Referencias citadas11

This paper argues that retail loyalty schemes lie at the intersection of three sites of struggle: datafication, competitiveness, and commodification. It is where these overlap that the production of data-doubles (inferred categories into which individuals are placed), digital self-interest, and neoliberal (finance-dominated) economics, coalesce in surveillance capitalism. By re-deploying Bauman’s notion of the flawed consumer, a category of ‘flawed prosumer’ is used in relation to Stoddart’s analytical device of the common gaze, a preferential optic for those who are digitally poor. It is proposed that Christians contribute to public debate three theological themes: solidarity, the universal destination of goods, and the shadow of the cross cast from the future upon the present. It draws upon Kathryn Tanner’s theological critique of financed-dominated economics, Roman Catholic Social Teaching, and Jürgen Moltmann’s theology of hope to contribute to the public debates promoted by Shoshana Zuboff on surveillance capitalism, Christian Fuchs on digital humanism, and George Monbiot on ‘the commons’. The aim is not to adjudicate a ‘Christian position’ on retail loyalty schemes but rather to argue that by giving attention to those who are excluded, better, more humane, digital societies may be imagined in which ‘flawed prosumer’ is a token of honourable subversion

Capitalism · Late capitalism · Loyalty · Monopoly · Prosumer · Security token · Sociality · Death Anxiety and Social Exclusion · Religion and Society Interactions · Weber, Simmel, Sociological Theory

  • The Routledge Handbook of Commodification

    Elodie Bertrand, Vida Panitch•The Routledge Handbook of…•2023

  • Labor in Informational Capitalism and on the Internet

    Catherine Fuchs, Christian Fuchs•The Information Society•2010

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    Open Access•Jürgen Moltmann•Theology Today•1974

  • (In)visibility Before Privacy

    Open Access•Eric Stoddart•Studies in Christian Ethics•2014

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    Open Access•Kevin D Haggerty, Richard V Ericson•British Journal of Sociology•2000

  • Digital prosumption labour on social media in the context of the capitalist regime of time

    Open Access•Catherine Fuchs, Christian Fuchs•Time & Society•2014

  • Digital Humanism

    Catherine Fuchs, Christian Fuchs•Digital Humanism•2022

  • Undoing the Demos

    Wendy Brown•Undoing the Demos•2015

Velocidad de citaciónhistorical
Altamente citadoNo
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