Betraying, Earning, or Justifying Trust in Health Organizations
Bibliographic Data
| ID | 20334615 |
|---|---|
| Authors | J Platt (0000-0003-4902-4903), Susan Dorr Goold (0000-0002-0258-9774) |
| Year | 2023 |
| Volume | 53 |
| Issue | S2 |
| Pages | S53-S59 |
| Publication date | 2023-09-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | The Hastings Center Report (JOURNAL) |
| Journal identifiers | ISSN: 0093-0334 • E-ISSN: 1552-146X |
| Publisher | Wiley (PUBLISHER • GB) |
| DOI | 10.1002/hast.1524 |
| PMID | 37963048 |
| OpenAlex | W4388653080 |
| Language | EN |
| Citations received | 4 |
| References cited | 19 |
Health care and public health programs increasingly rely on, and often even require, organizational action, which is facilitated, if not dependent on, trust. Case examples in this essay highlight trust, trustworthiness, and distrust in public and private organizations, providing insights into how trust in health‐related organizations can be betrayed, earned, and justified and into the consequences of organizational trust and trustworthiness for the health of individuals and communities. These examples demonstrate the need for holistic assessments of trust in clinicians and trust in organizations and for organizations, public health, and the medical profession to address questions concerning their own trustworthiness. Normative and empirical assessments of trust and trustworthiness that capture the experiences of those treated within the walls of a health care organization, as well as the care of those outside, will contribute to more trustworthy systems of care
Action (physics) · Business · Distrust · Health care · Normative · Political science · Public health · Public relations · Public trust · Trustworthiness · Ethics in Clinical Research · Ethics in medical practice · Law · Medicine · Nursing · Patient-Provider Communication in Healthcare · Psychology · Social Psychology
Mistrust of Health Care Organizations Is Associated with Underutilization of Health Services
Changing Medical Organization and the Erosion of Trust
Ubiquitous Yet Unclear
Trust and Antitrust
Trust and the Ethics of Health Care Institutions
Trust and the Coronavirus Pandemic
An Ecosystem Approach to Earning and Sustaining Trust in Health Care—Too Big to Care
A New Category of “Never Events”—Ending Harmful Hospital Policies
Understanding Clinician Trust in Health Care Organizations Should Be a Research Priority
Trusting People
| Unique citing works | 4 |
|---|---|
| Citations per year | 1.33 |
| Citation span | 2023 - 2026 (4) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 3 |