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Controlling and Motivating the Workforce

Evidence from the Banking Industry in the Late Nineteenth and Early Twentieth Centuries

Bibliographic Data

ID20437003
AuthorsAndrew J Seltzer (0000-0002-9826-7082, Royal Holloway University of London, corresponding author)
Year2000
Volume40
Issue3
Pages219-238
Publication date2000-11-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueAustralian Economic History Review (JOURNAL)
Journal identifiersISSN: 0004-8992 • E-ISSN: 1467-8446
PublisherWiley (PUBLISHER • GB)
DOI10.1111/1467-8446.00066
OpenAlexW2089128579
LanguageEN
Citations received6

Large banks have a considerable advantage over their smaller rivals because they are better able to diversify their portfolios. However, to achieve this advantage they must overcome agency problems associated with delegating decision making to non‐owner employees. This paper uses evidence from the Union Bank of Australia to examine mechanisms used to monitor and motivate workers. Monitoring took the form of rigorous screening, beginning with the hiring process and continuing with frequent performance evaluations. Workers were also given strict rules of behaviour and incentives to supply effort in the form of seniority‐based wages, performance‐based promotions, and a generous pension plan

Agency (philosophy) · Business · Competition (biology) · Economic growth · Economics · Incentive · Labour economics · Market economy · Pension · Plan (archaeology) · Political science · Process (computing) · Seniority · Workforce · Finance · Historical Economic and Social Studies · Labor Movements and Unions · Law

  • Internal Labour Markets

    Open Access•Andrew J Seltzer, Andrew Seltzer et al.•Australian Economic History Review•2009

  • Work and Wages at a M elbourne Factory, the G uest B iscuit Works 1870–1921

    Open Access•Charles Fahey, André Sammartino•Australian Economic History Review•2013

  • Salaries and Career Opportunities in the Banking Industry

    Open Access•Andrew J Seltzer, Kenneth L Simons•Explorations in Economic History•2001

  • Banking, bureaucracy and the career

    Alan Mckinlay•Business History•2013

  • Beyond convergence

    Lingyu Kong, Wenxiao Wang et al.•Business History•2026

  • Strapping, as well as numerate

    Diane Van Den Broek•Business History•2011

Unique citing works6
Citations per year0,24
Citation span2001 - 2026 (26)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 6

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