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The Separate Constructs of Communication Satisfaction and Job Satisfaction

Bibliographic Data

ID20471838
AuthorsTerry Gregson (University of Hawaiʻi at Mānoa, corresponding author)
Year1991
Volume51
Issue1
Pages39-48
Publication date1991-03-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueEducational and Psychological Measurement (JOURNAL)
Journal identifiersISSN: 0013-1644 • E-ISSN: 1552-3888
PublisherSAGE Publishing (PUBLISHER • US)
DOI10.1177/0013164491511003
OpenAlexW2007132894
LanguageEN
Citations received2
References cited21

A sample (N = 310) of certified public accountants (CPAs) was surveyed using modified versions of the Job Descriptive Index (Smith, Kendall, and Hulin, 1969) and the Downs and Hazen (1977) communication satisfaction questionnaire. Many past researchers have found communication related to job satisfaction. However, past researchers apparently have never investigated the possibility that employees may view communication to be inseparable from job satisfaction. The items that comprise the Job Descriptive Index and the communication satisfaction questionnaire were factor analyzed jointly in order to ascertain whether the respondents viewed communication and job satisfaction to be separate constructs

Certification · Descriptive statistics · Index (typography) · Job attitude · Job performance · Job satisfaction · Management · Sample (material) · Statistics · Accounting and Organizational Management · Applied Psychology · Computer Science · Customer Service Quality and Loyalty · Job Satisfaction and Organizational Behavior · Mathematics · Psychology · Social Psychology

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Unique citing works2
Citations per year0.22
Citation span2017 - 2020 (4)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 1

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