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Cultural intelligence's influence on international business travelers' stress

Bibliographic Data

ID20501600
AuthorsJase R Ramsey (0000-0003-3211-4363, Fundação Dom Cabral), Jordan Nassif Leonel (Fundação Dom Cabral), Geovana Zoccal Gomes (Fundação Dom Cabral), Plinio Rafael Reis Monteiro (0000-0002-5626-2945, Universidade Federal de Minas Gerais)
EditorsKatharina Chudzikowski (0000-0002-4538-3012)
Year2011
Volume18
Issue1
Pages21-37
Publication date2011-02-08
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueCross Cultural Management An International Journal (JOURNAL)
Journal identifiersISSN: 1352-7606 • E-ISSN: 1758-6089
PublisherEmerald (PUBLISHER)
DOI10.1108/13527601111104278
OpenAlexW2027851717
LanguageEN
Citations received14
References cited30

Purpose The purpose of this study is to examine cultural intelligence's (CQ) influence on international business travelers' ability to deal with the strain caused by institutional distance (ID). Design/methodology/approach The methodology begins with a literature review to establish a framework for discussion by bringing together international business travel, stress, distance, and CQ. A total of 841 participants from Sao Paulo Guarulhos International Airport were surveyed in order to test the hypotheses. Findings Results reveal that CQ partially moderates the relationship between ID and travel and job strain. Research limitations/implications Furthermore, the research implies that an increase in CQ is not positive in all situations. Originality/value This is the first empirical study to examine CQ in the short‐term context of international business travel

Business · Business travel · Cultural intelligence · Economics · Empirical research · Geography · International business · Management · Originality · Political science · Statistics · Tourism · Computer Science · Cultural Differences and Values · Customer Service Quality and Loyalty · International Student and Expatriate Challenges · Mathematics · Psychology · Social Psychology · Marketing

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Unique citing works14
Citations per year1,08
Citation span2013 - 2025 (13)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 14

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