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‘Can you hear me now?' Phreaking the party line from operators to occupy

Bibliographic Data

ID20509153
AuthorsJoan Donovan (0000-0002-8381-9585, University of California, Los Angeles, corresponding author)
Year2016
Volume19
Issue5
Pages601-617
Publication date2016-05-03
Open AccessNo
TypeARTICLE
VenueInformation Communication & Society (JOURNAL)
Journal identifiersISSN: 1369-118X • E-ISSN: 1468-4462
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/1369118x.2016.1139610
OpenAlexW2294911511
LanguageEN
Citations received6
References cited12

Contemporary networked social movements are characterized by their innovative use of mobile phones, the Internet, and social media to coordinate collective action. From 2011 to 2012, I conducted an ethnographic study of a group of Occupy protesters called InterOccupy, who scheduled and moderated 2000 movement-wide conference calls. Drawing on the history of telephones, I clarify why the Occupy movement utilized conference calls to organize mobilizations during an intense period of police repression. I locate InterOccupy within the history of conference calls to draw out the affordances of conference systems as tools for convening distributed groups in real time. Tethering InterOccupy to the history of telephone operators from the 1920s to 1960s, who used switchboards to manage shared party lines, with the phone phreaks of the 1960s–1980s, hackers who explored the telephone network, illustrates how each group used similar tools, techniques, and protocols to form communities across vast distances. Using a webinar system to link up to 500 callers, InterOccupy were guided by the ethics of phone phreaks to open lines of communication coupled with the methods of telephone operators to bring voices together. Charting the history of voice-to-voice communication explains why InterOccupy picked up the phone to bring about social change at a time when other information and communication technologies were available

Affordance · Computer security · Hacker · Human–computer interaction · Internet privacy · Media studies · Mobile phone · Phone · Sociology · Telecommunications · Telephone line · Telephony · The Internet · World Wide Web · Computer Science · Cybernetics and Technology in Society · Information Systems Theories and Implementation · Social Media and Politics

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    Open Access•Aaron Panofsky, Joan Donovan•Social Studies of Science•2019

  • Bounded Solidarity and Mobile Technology

    Open Access•Jiabin Fan, Oliver Garretson et al.•Sociological Bulletin•2020

  • After the #Keyword

    Open Access•Joan Donovan•Social Media + Society•2018

  • Stop the Presses? Moving From Strategic Silence to Strategic Amplification in a Networked Media Ecosystem

    Open Access•Joan Donovan, Drick Boyd et al.•American Behavioral Scientist•2021

  • Toward a Militant Ethnography of Infrastructure

    Open Access•Joan Donovan•Journal of Contemporary Ethnography•2019

  • America Calling

    C S Fischer•America Calling•1992

  • Networks of Outrage and Hope

    Manuel Castells•Democracy•2016

  • Steps Toward an Ecology of Infrastructure

    Susan Leigh Star, Karen Ruhleder•Information Systems Research•1996

  • Do Artifacts Have Politics

    Langdon Winner•Computer Ethics•2017

  • Networks of Outrage and Hope

    Manuel Castells•Networks of Outrage and Hope•2015

  • The politics of 'platforms

    Open Access•Tarleton Gillespie•New Media & Society•2010

  • When Computers Were Women

    Jennifer S Light, Jennifer Light•Technology and Culture•1999

  • America Calling

    Rudi Volti, C S Fischer•Technology and Culture•1994

  • The Ethnography of Infrastructure

    Open Access•Susan Leigh Star•American Behavioral Scientist•1999

Citations per year0.75
Citation span2018 - 2024 (7)
Highly citedNo
Open DOISci-Hub
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