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On doing ‘risk work’ in the context of successful outcomes

Exploring how medication safety is brought into action through health professionals’ everyday working practices

Bibliographic Data

ID20511307
AuthorsAlbert Farré (0000-0002-1681-0441, University of Birmingham, corresponding author), Karen Shaw (0000-0001-7120-8595, University of Birmingham), Gemma Heath (0000-0002-1569-5576, Aston University), Carole Cummins (0000-0001-5464-1944, University of Birmingham)
Year2017
Volume19
Issue3-4
Pages209-225
Publication date2017-05-19
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueHealth Risk & Society (JOURNAL)
Journal identifiersISSN: 1369-8575 • E-ISSN: 1469-8331
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/13698575.2017.1336512
OpenAlexW2625777437
LanguageEN
Citations received4
References cited33

Interest in risk has grown exponentially in healthcare, resulting in a plethora of policies and guidelines to manage risk at all levels across the healthcare system. However, the impact of risk on the nature and experiences of healthcare work remains a relatively neglected area of research on risk in healthcare. Building on the concept of ‘risk work’, in this article we examine how medication safety is brought into action through health professionals’ everyday working practices at the point of medication administration. Drawing on two closely related data sets, both generated in a large paediatric hospital providing secondary and tertiary care in England, we argue that medication-related risks are constructed and negotiated through situated social interactions. Frontline practitioners actively reconcile the logics of risk work and good-quality bedside patient care enabling them to get risk work done to successfully meet the formally established standards of quality and safety performance. ‘Risk work’ has the potential to make visible and explicit a range of risk-related practices that may not be acknowledged as such if they do not align with the established meanings of risk and the normative frameworks built around them. A focus on ‘risk work’ can bring in a new lens to the study of risk in healthcare with the potential to generate learning from how risk work gets done in the context of routine clinical practice and successful outcomes, rather than incidents and failures, in healthcare service provision

Business · Health care · Normative · Patient safety · Political science · Public relations · Risk assessment · Risk management · Situated · Engineering · Healthcare cost, quality, practices · Healthcare Quality and Management · Medical Malpractice and Liability Issues · Medicine · Nursing · Psychology

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Unique citing works4
Citations per year0,5
Citation span2018 - 2026 (9)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 4

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