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Improving Public Services

Public Administration Reform in Northern Ireland

Bibliographic Data

ID2114751
AuthorsColin Knox (0000-0003-4635-1204, University of Ulster), Paul Carmichael (0000-0001-5559-641X, Dean College)
Year2006
Volume35
Issue1
Pages97-120
Publication date2006-01-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueJournal of Social Policy (JOURNAL)
Journal identifiersISSN: 0047-2794 • E-ISSN: 1469-7823
PublisherCambridge University Press (CUP) (PUBLISHER)
DOI10.1017/s0047279405009311
OpenAlexW2033292773
LanguageEN
Citations received14
References cited5

The devolved government in Northern Ireland set about the task of putting in place 'a modern and effective system of public administration that can deliver high quality public services to our citizens'. It did so through a review of public administration launched in June 2002. This article offers a formative evaluation of the quest to improve the quality of public services, now being taken forward by a British minister since the suspension of devolution. It argues that the review is being driven by institutional concerns and is devoid of a public service modernising agenda. Additionally, it contends that how people in Northern Ireland perceive public services is contingent on their views on its constitutional status (Direct Rule or devolved government) which, in turn, is linked to their support for the Belfast (Good Friday) Agreement, rather than the performance of public bodies. As a consequence, the reforms may result in little more than institutional tinkering with doubtful impact on the quality of public services

Administration (probate law) · Devolution (biology) · Formative assessment · Government (linguistics) · New public management · Northern ireland · Political science · Public sector · Public service · Quality (philosophy) · Sociology · Healthcare innovation and challenges · Irish and British Studies · Law · Public Administration · Public Policy and Administration Research

  • Policy making in Northern Ireland

    Colin Knox•Policy & Politics•2008

  • Territorial policy communities and devolution in the UK

    Michael J Keating, M Keating et al.•Cambridge Journal of Regions…•2009

  • Governance and leadership in education policy making and school development in a divided society

    Open Access•Tony Gallagher•School Leadership and Management•2021

  • Dispatches from the field

    Open Access•Mark Brunger•Crime Prevention and Community…•2012

  • Devolution and local government

    Paul Carmichael, Colin Knox•Regional & Federal Studies•2024

  • The role of local government in the review of public administration in Northern Ireland

    Derek Birrell•Local Government Studies•2007

  • Post-Conflict Coercive Governance

    Open Access•Colin Knox•Studies in Conflict and Terrorism•2026

  • The Final Outcomes of the Review of Public Administration in Northern Ireland. Tensions and Compatibility With Devolution, Parity and Modernization

    Open Access•Derek Birrell•Public Administration•2008

  • What are the ideas and motivations of bureaucrats within a religiously contested society

    Open Access•Karl O’connor•International Review of…•2017

  • Different Regulatory Regimes in Different Parts of the UK? A Comparison of Narrative and Practice in Relation to Poor Performance in Local Government

    Pauline Jas, Chris Skelcher•Local Government Studies•2014

  • The ‘shared workplace’ agenda in Northern Ireland

    Gary Brown, Michael S Cole et al.•Local Government Studies•2016

  • What can UK public administration learn from the devolved nations

    Open Access•Richard Parry•Public Policy and Administration•2012

  • Polarisation and inequality

    Open Access•Colin Knox•Journal of Social Policy•2025

  • Organisational outputs of administrative reforms

    Open Access•Lena Kjeldsen, Finn Amby et al.•Journal of Social Policy•2024

  • The Northern Ireland Civil Service under Direct Rule and Devolution

    Open Access•Paul Carmichael, Robert D Osborne et al.•International Review of…•2003

  • Making a difference? The role of Statutory Committees in the Northern Ireland Assembly

    Open Access•Robert D Osborne•Public Administration•2002

  • Quangos

    Stuart Weir•Parliamentary Affairs•1995

  • Northern Ireland

    Open Access•Colin Knox•Governance•1999

  • The Politics of Service Delivery Reform

    Open Access•Richard Batley•Development and Change•2004

Unique citing works14
Citations per year0,74
Citation span2007 - 2026 (20)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 13

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