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Using Artificial Intelligence to classify Jobseekers

The Accuracy-Equity Trade-off

Bibliographic Data

ID2116166
AuthorsSam Desiere (0000-0001-7167-8466, KU Leuven), Ludo Struyven (0000-0002-6468-040X, KU Leuven)
Year2021
Volume50
Issue2
Pages367-385
Publication date2021-04-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueJournal of Social Policy (JOURNAL)
Journal identifiersISSN: 0047-2794 • E-ISSN: 1469-7823
PublisherCambridge University Press (CUP) (PUBLISHER)
DOI10.1017/s0047279420000203
OpenAlexW3021690546
LanguageEN
Citations received33
References cited29

Artificial intelligence (AI) is increasingly popular in the public sector to improve the cost-efficiency of service delivery. One example is AI-based profiling models in public employment services (PES), which predict a jobseeker's probability of finding work and are used to segment jobseekers in groups. Profiling models hold the potential to improve identification of jobseekers at-risk of becoming long-term unemployed, but also induce discrimination. Using a recently developed AI-based profiling model of the Flemish PES, we assess to what extent AI-based profiling 'discriminates' against jobseekers of foreign origin compared to traditional rule-based profiling approaches. At a maximum level of accuracy, jobseekers of foreign origin who ultimately find a job are 2.6 times more likely to be misclassified as 'high-risk' jobseekers. We argue that it is critical that policymakers and caseworkers understand the inherent trade-offs of profiling models, and consider the limitations when integrating these models in daily operations. We develop a graphical tool to visualize the accuracy-equity trade-off in order to facilitate policy discussions

Equity (law) · Flemish · Machine learning · Political science · Profiling (computer programming) · Artificial Intelligence · Computer Science · Digital Economy and Work Transformation · Employment and Welfare Studies · Retirement, Disability, and Employment

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Unique citing works33
Citations per year8,25
Citation span2022 - 2026 (5)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 33
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