Digital Practices of Negotiation
Social Workers at the Intersection of Migration and Social Policies in Switzerland and Belgium
Bibliographic Data
| ID | 2116355 |
|---|---|
| Authors | Sophie Andreetta (0000-0001-9427-3007, University of Liège, corresponding author), L M Borrelli (0000-0001-8547-320X, HES-SO University of Applied Sciences and Arts Western Switzerland) |
| Year | 2024 |
| Volume | 53 |
| Issue | 2 |
| Pages | 329-347 |
| Publication date | 2024-04-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Journal of Social Policy (JOURNAL) |
| Journal identifiers | ISSN: 0047-2794 • E-ISSN: 1469-7823 |
| Publisher | Cambridge University Press (CUP) (PUBLISHER) |
| DOI | 10.1017/s0047279422000265 |
| OpenAlex | W4220846469 |
| Language | EN |
| Citations received | 6 |
| References cited | 32 |
Paperwork has always been a central part of bureaucratic work. Over the last few years, bureaucratic procedures have become increasingly standardised and digitalised. Based on interviews and ethnographic fieldwork within welfare offices in Switzerland and Belgium, we reflect on the way evidence is constructed within social policy and cases built for or against noncitizen welfare recipients in order to show how paper truths are established and challenged. The focus on digital practices within public policy implementation highlights how it contributes to enhanced control mechanisms on the implementation level and how migration law continues to guide welfare governance for noncitizens. This allows targeting of the most marginalised groups, whose rights to access state support are institutionally impeded. Through database information flows, official forms, paper reports and face-to-face meetings, we further show how a hybrid form of bureaucratic work emerges, where direct contact with the client is still key, yet highly influenced by standardisation processes
Bureaucracy · Business · Corporate governance · Ethnography · Face (sociological concept) · Negotiation · Political science · Politics · Public relations · Representation (politics) · Social science · Social Welfare · Sociology · Welfare · Welfare state · Work (physics) · Engineering · Labor Movements and Unions · Law · Public Administration · Social Policy and Reform Studies · Social Work Education and Practice
Newcomers Navigating the Welfare State
Intercultural competencies and professional life of social workers in Italy
Tracing the circulation of emotions in Swiss migration enforcement
Ignorance As Political Instrument? Integration Discourses on Migrant Welfare Recipients in Switzerland
Digital internal bordering
Making Migrants Deportable
Migration and Social Protection in Europe and Beyond (Volume 1)
(Un)Conditional Welfare? Tensions Between Welfare Rights and Migration Control in Swiss Case Law
Migrants Before the Law
Immigration and Welfare Magnets
Street-level morality at the digital frontlines
The roles of employers and trade unions in immigration and welfare state policymaking
Access to general social protection for immigrants in advanced democracies
Policing markets
Digitalization, Street‐Level Bureaucracy and Welfare Users' Experiences
Street-Level Bureaucracy, Social Work and the (Exaggerated) Death of Discretion
From Street‐Level to System‐Level Bureaucracies
The New Digital Borders of Europe
The three worlds of welfare capitalism
Uberland
European Welfare States and Migrant Poverty
Writing for difference audiences
Social Policies as a Tool of Migration Control
The Fight Against Illegal Migration
Government of Paper
Creating Undocumented EU Migrants through Welfare
The Magic of the Populace
Paperwork, patronage, and citizenship
The Absurdity of Bureaucracy
Health Visitors Work in a Multi-ethnic Society
How Welfare Professions Contribute to the Making of Welfare Governance
Beyond Welfare Chauvinism and Deservingness. Rationales of Belonging as a Conceptual Framework for the Politics and Governance of Migrants' Rights
Work-related Conditionality and the Access to Social Benefits of National Citizens, EU and Non-EU Citizens
Comparative Social Policy Analysis and Active Labour Market Policy
The Ethics of Welfare Provision for Migrants
The Social Division of Welfare Surveillance
| Unique citing works | 6 |
|---|---|
| Citations per year | 2 |
| Citation span | 2023 - 2025 (3) |
| Citation velocity | recent |
| Highly cited | No |
| Citation types | Neutral: 6 |