The Achilles’ Heel of crisis management in the norwegian police
Bibliographic Data
| ID | 21177317 |
|---|---|
| Authors | Linda Hoel (0000-0002-1205-3914, Norwegian Police University College, corresponding author), Helge Mehus (Norwegian Police University College) |
| Year | 2022 |
| Volume | 23 |
| Issue | 3 |
| Pages | 273-289 |
| Publication date | 2022-05-04 |
| Peer Reviewed | Yes |
| Open Access | No |
| Type | ARTICLE |
| Venue | Police Practice and Research (JOURNAL) |
| Journal identifiers | ISSN: 1561-4263 • E-ISSN: 1477-271X |
| Publisher | Informa UK Limited (PUBLISHER • GB) |
| DOI | 10.1080/15614263.2021.1942872 |
| OpenAlex | W3174643498 |
| Language | EN |
| Citations received | 2 |
| References cited | 32 |
When a major, acute crisis happens, preparedness agencies will strengthen their command and control structure. From an organisational point of view, the present paper, taking the case of the Norwegian police, sheds light on the appropriateness of changing the organisational structure in response to the crisis. Based on research interviews with crisis managers, it investigates how they experience the change of command structure and, subsequently, the effect on the management of the crisis. The analysis generated four findings. First, activities in the control room increase at the same time as the crisis organisation is reorganising. Second, the change leads to uncertainties between the crisis managers in terms of roles and responsibilities which can potentially impede the crisis management. Third, human factors affect the information flow between the managers. Lastly, the control room operators feel themselves to be the outsiders of the crisis management. The dynamics of the findings are further discussed by applying structural-instrumental and institutional perspectives. The study is relevant in respect of understanding the interaction between the formal and informal organisational aspects within crisis management
Business · Crisis management · Economics · Management · Norwegian · Political science · Preparedness · Public relations · Disaster Management and Resilience · Policing Practices and Perceptions · Public Relations and Crisis Communication
Sensemaking in organizations
Organization Theory and the Public Sector
Toward a Theory of Situation Awareness in Dynamic Systems
Explaining success and failure in crisis coordination
Theme development in qualitative content analysis and thematic analysis
Managing the Unexpected
A lesson to learn? A study of how various ranks and police leaders understand and relate to experience-based learning
Organizing for Crisis Management
Comparing Coordination Structures for Crisis Management in Six Countries
Changing Police Culture
The Network Governance of Crisis Response
Norwegian Police Use of Firearms
Reforming the Norwegian police between structure and culture
Sample Size in Qualitative Interview Studies
The Dynamics of Role Acquisition
| Unique citing works | 2 |
|---|---|
| Citations per year | 0.4 |
| Citation span | 2021 - 2024 (4) |
| Citation velocity | recent |
| Highly cited | No |
| Citation types | Neutral: 2 |