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Emotional intelligence and occupational stress

A study of Indian Border Security Force personnel

Bibliographic Data

ID21178281
AuthorsManoj Chhabra (Police Department, corresponding author), Bindu Chhabra (0000-0001-5747-0378)
Year2013
Volume14
Issue5
Pages355-370
Publication date2013-10-01
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenuePolice Practice and Research (JOURNAL)
Journal identifiersISSN: 1561-4263 • E-ISSN: 1477-271X
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/15614263.2012.722782
OpenAlexW2151643932
LanguageEN
Citations received5
References cited9

Stress, leading to suicides and homicides, is one of the major problems facing the Indian Border Security Force personnel. Tough working conditions, lack of basic amenities, long working hours, physical separation from the family, tight controls, and rigidly stratified hierarchies have been considered the reasons for the high level of stress. However, no formal study has been conducted to actually ascertain the various causes of stress in the BSF. The present study used the inputs provided by the personnel, of various ranks in the Force, at the field level to understand the causes of stress. The study also aimed to understand the relationship between emotional intelligence (EI) and occupational stress and found a negative correlation between the two. Finally, the study discusses various ways to reduce stress, including use of EI competencies, so as to improve the physical and psychological health of the BSF personnel and to improve the overall efficiency of the Force

Emotional intelligence · Occupational stress · Applied Psychology · Emotional Intelligence and Performance · Leadership, Courage, and Heroism Studies · Personality Traits and Psychology · Psychology · Social Psychology

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  • Person-Environment Fit Theory

    Jeffrey R Edwards, Robert D Caplan et al.•Theories of organizational stress•1998

  • Models of Emotional Intelligence

    Open Access•John D Mayer, Peter Salovey et al.•Handbook of Intelligence•2000

  • Emotional Intelligence

    Open Access•Peter Salovey, John D Mayer•Imagination, Cognition and…•1990

Unique citing works5
Citations per year0,56
Citation span2017 - 2025 (9)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 4

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