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Behind the screens

Telemediated work in the Canadian public sector

Bibliographic Data

ID21189748
AuthorsNorene Pupo (corresponding author), Norene Pupo Norene Pupo
Year2007
Volume1
Issue2
Publication date2007-07-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueWork Organisation Labour & Globalisation (JOURNAL)
Journal identifiersISSN: 1745-641X • E-ISSN: 1745-6428
PublisherPluto Journals (PUBLISHER • GB)
DOI10.13169/workorgalaboglob.1.2.0155
OpenAlexW3217307974
LanguageEN
Citations received1
References cited1

Among the recent measures undertaken in Canada to adapt the public sector to the ‘new economy’ in order to maintain or enhance economic competitiveness on an international level has been the adoption of new technologies and e-government, affecting both labour processes and service delivery. All three levels of government — municipal, provincial, and federal — have adopted ‘virtual service techniques’. This paper examines telemediated processes and new work arrangements in the public sector and raises questions regarding the impact on workers and their trade unions, working conditions, service delivery, and social citizenship

Business · Citizenship · Economic growth · Economics · Economy · Political science · Politics · Public relations · Public sector · Public service · Service delivery framework · Tertiary sector of the economy · Digital Economy and Work Transformation · Employment and Welfare Studies · Engineering · Labor Movements and Unions · Public Administration · Finance · Marketing

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Unique citing works1
Citations per year0,06
Citation span2008 - 2008 (1)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 1

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