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Understanding the Impact of Robots’ Embodiment on User Acceptance and Engagement

Perspectives of Older Adults from Pakistan

Bibliographic Data

ID21199673
AuthorsSunbul M Ahmad (0009-0009-3685-2452, Cardiff University, corresponding author), Muneeb I Ahmad (0000-0001-8111-9967, Swansea University), Carolina Fuentes (0000-0002-0871-939X, Cardiff University), Nervo Verdezoto (0000-0001-5006-4262, Cardiff University), Katarzyna Stawarz (0000-0001-9021-0615, Cardiff University)
Year2025
Volume17
Issue11
Pages2769-2788
Publication date2025-11-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueInternational Journal of Social Robotics (JOURNAL)
Journal identifiersISSN: 1875-4791 • E-ISSN: 1875-4805
PublisherSpringer Science and Business Media LLC (PUBLISHER)
DOI10.1007/s12369-025-01314-6
OpenAlexW4415266277
LanguageEN
Citations received1
References cited109

With Global South’s (GS) aging population and advancements in technology, social robots have emerged as a potential alternative for supporting elderly care. However, there is a limited research investigating the engagement and acceptance of technology in GS. This paper investigates the engagement with and acceptance of three differently embodied social robots (Vector, Miro, Nao) among older adults in Pakistan. Through mixed methods, including interviews, questionnaires and interactions with the robots, this study explored the perspectives of 14 Pakistani older adults, including their thoughts on potential use of robots in home settings. Our findings highlight concerns that need to be addressed for a successful deployment of social robots in Pakistani context: existing cultural differences, older adult’s technological literacy, and language barriers. Participants preferred a human-like Nao robot because it was perceived as more reliable and familiar, partly due to exposure to robots in the media. Based on these results, we propose design considerations for deploying social robots in Pakistani home settings

Embodied cognition · Human–robot interaction · Older people · Robot · Robotics · Social robot · Software deployment · AI in Service Interactions · Social Robot Interaction and HRI · Technology Use by Older Adults

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Unique citing works1
Citations per year1
Citation span2026 - 2026 (1)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 1

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