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Assistive Robotics Needs for Older Care

Using Authentic Citations to Bridge the Gap between Understanding Older Persons’ Needs and Defining Solutions

Bibliographic Data

ID21199679
AuthorsLouise Veling (0000-0002-4096-2015, National University of Ireland, Maynooth, corresponding author), Rudi Villing (0000-0002-0245-1345, National University of Ireland, Maynooth)
Year2024
Volume16
Issue4
Pages775-790
Publication date2024-04-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueInternational Journal of Social Robotics (JOURNAL)
Journal identifiersISSN: 1875-4791 • E-ISSN: 1875-4805
PublisherSpringer Science and Business Media LLC (PUBLISHER)
DOI10.1007/s12369-024-01118-0
OpenAlexW4392763810
LanguageEN
Citations received1
References cited65

Developing an authentic understanding of potential users’ needs and translating these into usable categories as an input to research and development is an open problem. It is generally accepted that genuine knowledge of user needs is essential for the creation of any new technology. For assistive robots, however, this knowledge is even more important for two key reasons. First, because the form and function of these technologies is still in the process of negotiation, and second, because assistive robots are ultimately intended for a vulnerable population. In this paper, we describe a number of existing strategies to address this challenge and discuss some of their shortcomings, including a loss of data richness and context, the stereotyping of users and a lack of transparency and traceability. The primary contribution of this paper is a novel Authentic Citations process for capturing needs which aims to address these shortcomings. This process involves a thematic analysis of complex qualitative data to derive robotics needs for older people, which emphasises the retention of the original situated description, or ‘authentic citation’, for ongoing sensitising and grounding at all stages of the research and development cycle, and by various stakeholders. The Authentic Citations process adds additional rigour to a process that can be tacit and opaque and can be used by robotics researchers to analyse and translate qualitative research into usable categories. An additional contribution of this paper is an initial outline of a taxonomy of assistive robotics needs for older people, which contributes to improving the understanding of the user as a situated and complex person and can be used as an input to design

Data science · Developmental robotics · Human–computer interaction · Knowledge management · Multimedia · Robot · Robotics · USable · Computer Science · Innovative Human-Technology Interaction · Persona Design and Applications · Technology Use by Older Adults · Artificial Intelligence

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Unique citing works1
Citations per year1
Citation span2025 - 2025 (1)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 1

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