Challenges of trust in atypical interaction

Bibliographic Data

ID21201331
AuthorsCamilla Lindholm (0000-0001-9220-5414, Tampere University), M Stevanovic (0000-0002-0429-1672, Tampere University)
Year2022
Volume13
Issue1
Pages107-125
Publication date2022-03-21
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenuePragmatics and Society (JOURNAL)
Journal identifiersISSN: 1878-9714 • E-ISSN: 1878-9722
PublisherJohn Benjamins Publishing Company (PUBLISHER • NL)
DOI10.1075/ps.18077.lin
OpenAlexW4221107468
LanguageEN
Citations received4
References cited43

All effective communication is based on the participants trusting that they share their basic orientations to the world – that is, they have a common ground. In this paper, however, we examine situations in which such trust is lacking. Drawing on conversation–analytic methodology and on 30 hours of video data featuring persons with dementia and their caregivers in a Swedish-language daycare center in Finland, we consider some of the social consequences resulting from a lack of trust. Our analysis focused on three different interactional contexts, highlighting the relevance of different facets of the participants’ common ground. These facets are anchored in the deontic, epistemic, and emotional orders, respectively. We show that, with regard to each order, a lack of trust in the existence of common ground has drastic consequences, leading to (1) problems related to getting one’s will acknowledged, (2) a scarcity of conversational partners, and (3) a lack of resources to maintain affection

Affection · Business · Common ground · Conversation · Conversation analysis · Deontic logic · Epistemology · Interpersonal communication · Political science · Scarcity · Sociology · Communication · Discourse Analysis in Language Studies · Language, Discourse, Communication Strategies · Language, Metaphor, and Cognition · Psychology · Social Psychology