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Dynamic Capabilities and Performance of Hospitality Firms in South Africa

The Mediating Effect of Innovation

Bibliographic Data

ID21217347
AuthorsOlawale Fatoki (0000-0003-1539-8333, University of Limpopo, corresponding author)
Year2021
Volume36
Issue2spl
Pages616-623
Publication date2021-06-30
Open AccessYes
TypeARTICLE
VenueGeoJournal of Tourism and Geosites (JOURNAL)
Journal identifiersISSN: 2065-0817 • E-ISSN: 2065-1198
PublisherAsociatia de Geografie, Turism si Sport (PUBLISHER)
DOI10.30892/gtg.362spl08-690
OpenAlexW3173781491
LanguageEN
Citations received1
References cited22

Dynamic capabilities describe a firm’s ability to build, integrate and reconfigure internal and external competencies to address rapidly changing environments and improve firm competitiveness. The aim of the study was to investigate the effect of four dimensions of dynamic capabilities (sensing, learning, integrating, and coordinating) on the performance of hospitality firms. In addition, the study examined the mediating role of product innovation in the relationship between dynamic capabilities and performance. The study adopted the quantitative research design and the cross-sectional survey method was used for data collection. The Partial Least Square Structural Equation Modelling was used for data analysis. Based on a dataset of 135 respondents, the results indicated that sensing, learning and coordinating significantly affect the performance of hospitality firms. Innovation mediates the relationship between sensing and learning capabilities and performance. Theoretical and managerial implications are discussed. The provision of seminars and training on dynamic capabilities and innovation to top management and employees is important

Business · Data collection · Dynamic Capabilities · Hospitality · Hospitality industry · Industrial organization · Knowledge management · New product development · Structural equation modeling · Survey data collection · Tourism · Computer Science · Entrepreneurship Studies and Influences · Innovation and Knowledge Management · Innovation and Socioeconomic Development · Psychology · Marketing

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Citations per year1
Citation span2025 - 2025 (1)
Highly citedNo

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