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Psychosocial support during the Covid-19 pandemic in informal settlements

A Case of Childcare Providers in Nairobi, Kenya

Bibliographic Data

ID21257412
AuthorsIvy Chumo (0000-0003-1235-719X, African Population and Health Research Center, corresponding author), Blessing Mberu (0000-0002-6188-196X, African Population and Health Research Center), Hellen Gitau (0000-0001-9185-7664, African Population and Health Research Center), Ivy Nandongwa (African Population and Health Research Center), Yohannes Dibaba (African Population and Health Research Center), Caroline Kabaria (0000-0002-5641-5243, African Population and Health Research Center)
Year2023
Volume4
Pages100240
Publication date2023-12-01
Open AccessYes
TypeARTICLE
VenueSSM - Mental Health (JOURNAL)
Journal identifiersISSN: 2666-5603 • E-ISSN: 2666-5603
PublisherElsevier BV (PUBLISHER)
DOI10.1016/j.ssmmh.2023.100240
OpenAlexW4382792761
LanguageEN
References cited26

The Covid-19 pandemic has placed a significant burden on psychosocial health and wellbeing of childcare providers. The need to support childcare managers has been recognized. However, there is to date little research specifically on how best to support the mental health needs of childcare providers, and no studies on their own experiences and views about what might be most helpful. We set out to address this research gap by qualitatively exploring the psychosocial experiences of childcare providers in Korogocho and Viwandani informal settlements in Nairobi, Kenya. We collected data through key informant interviews with thirty-two childcare providers who were recruited purposively from Korogocho and Viwandani informal settlements. We analysed the data using thematic analysis. We organized the results into six psychosocial support domains derived from themes identified during coding and analysis. As such, experiences and views about psychosocial support were diverse, ranging from self or individual; family and friends; colleagues, peers and teams; organizational; media and the wider public to specialized psychological support services. Colleagues and teams were most childcare centres' first line of support. Notably, like psychosocial support from self, family, organization, media and specialized support services, there were several caveats. Particularly, peer support was described to be a burden to other childcare providers. There is a need to strengthen psychosocial support from colleagues and teams, as it was the most preferred support. Further, there is a need for preparedness and response plans concerning the psychosocial consequences in an outbreak. As such, organisations, governments and other health and wellbeing actors ought to put measures in place to curb not only the physical health of individuals but also their psychosocial well-being as well. We recommend that psychosocial support structures of all nature by key actors in organisations should be kept operating during and beyond a crisis. More research is needed to fully unpack the structural, systemic and individual barriers to accessing psychosocial support during and beyond a pandemic

Family support · Mental health · Peer support · Political science · Preparedness · Psychiatry · Psychosocial · Qualitative research · Social support · Sociology · Thematic analysis · Family Support in Illness · Health, psychology, and well-being · Intergenerational Family Dynamics and Caregiving · Medicine · Nursing · Psychology · Social Psychology

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