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ISM- and Micmac-based modelling of dairy supply chain

A study of enablers in Indian economy perspective

Bibliographic Data

ID21296473
AuthorsMohammad Asif (0000-0001-6643-6796, Saudi Electronic University), Mohd Sarim (0000-0001-5760-1171, GITAM University), Waseem Khan (0000-0002-8509-5146, Jamia Hamdard), Shahbaz Khan (0000-0001-5043-5713, GLA University)
Year2024
Volume126
Issue2
Pages578-594
Publication date2024-01-08
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueBritish Food Journal (JOURNAL)
Journal identifiersISSN: 0007-070X • E-ISSN: 1758-4108
PublisherEmerald (PUBLISHER)
DOI10.1108/bfj-04-2023-0307
OpenAlexW4387451515
LanguageEN
Citations received1
References cited53

Purpose This study aims at modelling the enablers of dairy supply chain (DSC) in Indian context. Design/methodology/approach Interpretive structural modelling (ISM) approach has been used to model the enabler of dairy supply chain. The opinion has been taken from the industry experts and experienced academicians. Further, Matrix Cross-Reference Multiplication Applied to a Classification (MICMAC) used to classify the enablers based on driving and dependence power. Findings Findings show that stakeholder trust and top management support/leadership are the very crucial enablers in dairy supply chain; they are at a lower level of hierarchical structure and work as primary enablers to development of DSC. While customer satisfaction and financial performance are at top of the digraph, it shows these enablers are the outcome of a smooth supply chain. The MICMAC analysis suggests that the identified enablers are largely classified into dependent and independent enablers; there are no autonomous enablers in the dairy supply chain. Practical implications The study can aid businesses in the dairy processing industry in managing demand fluctuations, enhancing product quality, implementing effective information systems and adapting procedures, thereby enhancing supply chain performance. Originality/value There is very limited study on enablers of the dairy supply chain in general, while in the Indian context, there is no specific study on modelling the enablers of dairy supply chain

Business · Context (archaeology) · Economics · Enabling · Knowledge management · Originality · Process management · Qualitative research · Stakeholder · Supply chain · Supply chain management · Computer Science · Marketing · Quality and Supply Management · Supply Chain Resilience and Risk Management · Sustainable Supply Chain Management

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Unique citing works1
Citations per year1
Citation span2025 - 2025 (1)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 1

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