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Emotion labor in response to supervisor feedback

Is feedback a burden or a blessing

Bibliographic Data

ID21332909
AuthorsMostafa Nazari (0000-0002-1087-126X, Department of English and Communication , 494312 The Hong Kong Polytechnic University , Kowloon , Hong Kong, corresponding author), Mohammad N Karimi (0000-0001-7834-6368, Kharazmi University)
Year2024
Volume62
Issue3
Pages1279-1295
Publication date2024-09-25
Open AccessNo
TypeARTICLE
VenueIRAL - International Review of Applied Linguistics in Language Teaching (JOURNAL)
Journal identifiersISSN: 0019-042X • E-ISSN: 1613-4141
PublisherWalter de Gruyter GmbH (PUBLISHER • DE)
DOI10.1515/iral-2024-0081
OpenAlexW4393445689
LanguageEN
Citations received4
References cited30

In recent years, research on the emotional side of language teachers’ work has grown exponentially. One progressively-developing subset of this line of inquiry concerns how institutional discourses/expectations interact with teachers’ internal feelings, which bears on how they manage their emotions in response to such an interaction and is known as emotion labor. One type of institutional expectation of concern to the present study is the feedback that institutional supervisors provided for the teachers and could be a source of emotion labor. Motivated by this consideration, this study explored 12 Iranian EFL teachers’ emotion labor in relation to supervisor feedback on their classroom instruction. The context of the study was a language school governed by mostly top-down policies, especially those of classroom observation, realized mainly through providing post-class feedback by school supervisors, with little interaction between them and the teachers. Drawing on data from interviews and narrative frames, we report on how supervisor feedback on the teachers’ classroom instruction functioned as a source of emotional tension for the teachers and how they engaged in surface- and deep-acting management of their emotions to navigate the supervisory feedback. Based on the findings, we provide implications for teacher educators and school supervisors to reconsider their post-class supervisory feedback so that teachers experience less emotional tension

Class (philosophy) · Context (archaeology) · Emotional labor · Feeling · Narrative · Pedagogy · Political science · Supervisor · Computer Science · Emotional Labor in Professions · Interpreting and Communication in Healthcare · Language, Discourse, Communication Strategies · Psychology · Social Psychology

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    Open Access•Elizabeth R Miller•TESOL Quarterly•2025

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    Sarah Benesch•Emotions and English Language…•2017

  • Expanding the Language Teacher Identity Landscape

    Open Access•Dominik Wolff, Peter I De Costa•Modern Language Journal•2017

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    Open Access•Shanara Mercer•Language Teaching Research•2023

  • Transforming Practice

    Camilla Vásquez, Randi Reppen•Language Awareness•2007

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    Mostafa Nazari, Sedigheh Karimpour•Journal of Language Identity &…•2023

  • It’s Not Like That at All”

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  • Examining how power is used in instructor feedback to preservice teachers to encourage asset-based thinking

    Open Access•Christopher Meidl, Christie Vanorsdale et al.•Teaching and Teacher Education•2023

  • Causes of tension in post-observation feedback in pre-service teacher training

    Open Access•Fiona Copland•Teaching and Teacher Education•2009

  • Anatomy of a teacher–student feedback encounter

    Open Access•Karianne Skovholt•Teaching and Teacher Education•2017

  • Promoting pre-service teachers' professional vision of classroom management during practical school training

    Open Access•Kira Elena Weber, B Gold et al.•Teaching and Teacher Education•2018

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    Open Access•Vincent Greenier, Ali Derakhshan et al.•System•2021

  • The role of emotion labor in English language teacher identity construction

    Open Access•Mostafa Nazari, Sedigheh Karimpour•System•2022

  • Narrative frames for investigating the experiences of language teachers

    Open Access•Gary Barkhuizen, Rosemary Wette•System•2008

  • Rescuing “emotion labor” from (and for) language teacher emotion research

    Open Access•Sarah Benesch, Matthew T Prior•System•2023

  • Emotions as agency

    Open Access•Sarah Benesch•System•2018

  • Language teacher agency, emotion labor and emotional rewards in tertiary-level English language programs

    Open Access•Elizabeth R Miller, Christina Gkonou•System•2018

  • An Exploration of Language Teacher Reflection, Emotion Labor, and Emotional Capital

    Open Access•Christina Gkonou, Elizabeth R Miller•TESOL Quarterly•2021

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    Open Access•Mostafa Nazari, Khazar Molana•TESOL Quarterly•2023

  • Using thematic analysis in psychology

    Open Access•Braun, Virginia Braun et al.•Qualitative Research in Psychology•2006

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    Open Access•Jean-Marc Dewaele•Journal of Language and Social…•2019

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Citations per year2
Citation span2024 - 2025 (2)
Highly citedNo

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