The limits of using grievance procedures to combat workplace discrimination
Bibliographic Data
| ID | 21334494 |
|---|---|
| Authors | Ayushi Narayan (0000-0003-0618-3410, Department of Economics Harvard University Cambridge MA USA, corresponding author) |
| Year | 2024 |
| Volume | 63 |
| Issue | 1 |
| Pages | 26-42 |
| Publication date | 2024-01-01 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Industrial Relations A Journal of Economy and Society (JOURNAL) |
| Journal identifiers | ISSN: 0019-8676 • E-ISSN: 1468-232X |
| Publisher | Wiley (PUBLISHER • GB) |
| DOI | 10.1111/irel.12335 |
| OpenAlex | W4378388425 |
| Language | EN |
| Citations received | 1 |
| References cited | 7 |
I examine the move from phone to online Equal Employment Opportunity (EEO) reporting at the United States Postal Service (USPS) to identify the causal impact of grievance procedure use. This shift led to a large increase in sex–based complaints at the USPS in areas with greater access to broadband. However, I observe no commensurate change in sex gaps related to turnover, hiring, and promotions. My results suggest that a 10% increase in sex–based complaints changes the female share in separations or hires by less than 1%. Increased investment in grievance procedures appears unlikely to significantly influence discrimination outcomes
Business · Demographic economics · Economics · Grievance · Investment (military) · Labour economics · Phone · Political science · Service (business) · Business Law and Ethics · Gender Diversity and Inequality · Labor Movements and Unions · Law · Marketing
| Citations per year | 1 |
|---|---|
| Citation span | 2025 - 2025 (1) |
| Highly cited | No |