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Parents’ use of digital technology for social connection during the Covid‐19 pandemic

A mixed‐methods study

Bibliographic Data

ID21391948
AuthorsRebecca Nowland (0000-0003-4326-2425, School of Community Health and Midwifery, University of Central Lancashire Preston UK, corresponding author), Lara McNally (School of Community Health and Midwifery, University of Central Lancashire Preston UK), Peggy Gregory (0000-0001-7891-6666, School of Computing Science, University of Glasgow Glasgow UK)
Year2024
Volume65
Issue3
Pages533-548
Publication date2024-06-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueScandinavian Journal of Psychology (JOURNAL)
Journal identifiersISSN: 0036-5564 • E-ISSN: 1467-9450
PublisherWiley (PUBLISHER • GB)
DOI10.1111/sjop.12998
PMID38258304
OpenAlexW4391138071
LanguageEN
Citations received4
References cited44

INTRODUCTION: The COVID-19 pandemic (2020-2021) resulted in isolation due to social distancing rules and lockdowns, during which technology was used to enable families and friends to maintain contact. Despite loneliness being high in parents, little is known about which parents are more likely to experience loneliness and strategies to support them. METHOD: This mixed-methods study examines which parents were lonely during the pandemic and how digital technologies were used to reduce loneliness and social isolation. Data were collected during the first UK lockdown from May to July 2020 via an online survey (N = 145) and follow-up interviews (n = 13). RESULTS: Loneliness reported during lockdown was greater than retrospective reporting of loneliness for all respondents, but it was higher in single parents, those caring for children with specific needs, and those with lower household incomes before and during lockdown. Parents rapidly adapted to and experimented with using technology for social connection during the lockdown, which helped to reduce feelings of isolation and loneliness. Video calling was found to be useful for making connections and enhancing social presence, but parents also experienced anxieties and difficulties with its use. There were mixed views about technology use; some were keen to continue using technology for socializing after the lockdown ended, but for others, it was only a temporary measure. CONCLUSION: Although technology was invaluable during the pandemic, it was not a panacea, and the way parents used it was influenced by their approach to technology and existing social behaviors and networks

Coronavirus disease 2019 (COVID-19) · Feeling · Internet privacy · Isolation (microbiology) · Loneliness · Panacea (medicine) · Pandemic · Political science · Psychiatry · Social distance · Social isolation · Social media · Child Development and Digital Technology · Computer Science · COVID-19 and Mental Health · Impact of Technology on Adolescents · Medicine · Psychology · Social Psychology

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Unique citing works4
Citations per year4
Citation span2025 - 2026 (2)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 4
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