Evaluating the emergence of contactless digital payment technology for transportation
Bibliographic Data
| ID | 21403164 |
|---|---|
| Authors | Emmanuel Mogaji (0000-0003-0544-4842, Keele University, corresponding author), Nguyen Phong Nguyen (0000-0002-9724-8939, University of Economics Ho Chi Minh City) |
| Year | 2024 |
| Volume | 203 |
| Pages | 123378 |
| Publication date | 2024-06-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Technological Forecasting and Social Change (JOURNAL) |
| Journal identifiers | ISSN: 0040-1625 • E-ISSN: 1873-5509 |
| Publisher | Elsevier BV (PUBLISHER) |
| DOI | 10.1016/j.techfore.2024.123378 |
| OpenAlex | W4394018646 |
| Language | EN |
| Citations received | 2 |
| References cited | 60 |
This study explores the adoption of contactless digital payment technology (Cowry card) for transportation in Nigeria, a developing country with inherent challenges in digitalisation. The research addresses the engagement of Nigerian consumers with this technology and provides insights that can be applied to other developing countries facing similar difficulties. The study adopts the Rogers innovation-decision model as a theoretical framework and employs a multi-staged qualitative methodology, including interviews, ethnographic fieldwork, and netnography. The challenges consumers face in adopting this innovative technology are examined, along with the adaptation of stakeholders and the social function of money in a cashless payment system. The research contributes to understanding contactless digital technologies, technology adoption, and digital transformation. It highlights the need for customised approaches to technology adoption, considering each country's unique infrastructural and economic challenges. The study emphasises the importance of considering hybrid systems involving digital technology and human interaction to support and reassure consumers
Business · Computer security · Payment · Telecommunications · Transport engineering · Computer Science · Consumer Retail Behavior Studies · Digital Platforms and Economics · Engineering · Finance · Technology Adoption and User Behaviour
Consumer Acceptance and Use of Information Technology
ICT industry innovation
Business models for sustainable commercialisation of digital healthcare (eHealth) innovations for an increasingly ageing population
(Re)conceptualizing technological breakthrough innovation
Inclusive innovation for the BoP
The role of external forces in the adoption of aquaculture innovations
National Innovation Biome (NIB)
Emotions and consumers’ adoption of innovations
The acceptance and usage of smart connected objects according to adoption stages
Mobile information technology's impacts on service innovation performance of manufacturing enterprises
Impact of barriers of value co-creation on consumers' innovation resistance behavior
Using thematic analysis in psychology
Mixing methods in a qualitatively driven way
| Unique citing works | 2 |
|---|---|
| Citations per year | 2 |
| Citation span | 2025 - 2026 (2) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 1 |