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Technological readiness during different stages of the pandemic

A qualitative comparative analysis approach

Datos Bibliográficos

ID21404466
AutoresSabine Khalil (0000-0003-4617-7787, Illinois State University), Nadia Di Paola (0000-0001-6466-1965), Bahae Samhan (0000-0003-1584-8760, Illinois State University), Vishal Midha (0000-0002-1433-5544, Illinois State University), Andrés Davila Valdiviezo, Krau (0000-0003-4886-7482, University of Siegen, autor de correspondencia)
Año2026
Volumen222
Páginas124397
Fecha de publicación2026-01-01
Peer ReviewedSí
Open AccessSí
TipoARTICLE
RevistaTechnological Forecasting and Social Change (JOURNAL)
Identificadores de la revistaISSN: 0040-1625 • E-ISSN: 1873-5509
EditorialElsevier BV (PUBLISHER)
DOI10.1016/j.techfore.2025.124397
OpenAlexW4415447953
IdiomaEN
Referencias citadas108

The COVID-19 pandemic has triggered a significant transformation, requiring society to adapt to the ‘new normal’ and shifting how individuals and organizations operate. This study seeks to analyze the changes in technological readiness among the workforce during the COVID-19 pandemic and to explore the impact of key factors on individuals' readiness to embrace digital technologies. We investigate how organizations' technological readiness is influenced by employees' characteristics, including adaptation to change, attitude toward change, collaboration with others, coping with stress, and decisiveness. A Two-Step Fuzzy-Set Qualitative Comparative Analysis (fsQCA) was adopted in this study to disentangle the causal complexity under Technological readiness and study its interplay with possible relevant individual characteristics during and after the pandemic. Our study highlighted significant insights comparing 2020 and 2022, notably the importance of collaboration as a necessary condition for technological readiness later in the pandemic. Other individual characteristics significantly lead to high technological readiness in both years. We also suggested future studies that would help strengthen our current study

Key (lock) · Qualitative analysis · Qualitative comparative analysis · Qualitative research · Technological change · Innovation and Knowledge Management · Qualitative Comparative Analysis Research · Supply Chain Resilience and Risk Management

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