Lean Healthcare
A Support Tool for the Patient Care Team
Bibliographic Data
| ID | 21433367 |
|---|---|
| Authors | Dulcilene Diniz de Menezes Silva (0000-0001-6697-3567, Secretaria do Estado de Saúde do Amazonas, Brazil), Julia Fernada Miranda Marques (0000-0003-4446-2007, Secretaria do Estado de Saúde do Amazonas, Brazil), Flávia Regina Souza Ramos (0000-0002-0077-2292, Universidade do Estado do Amazonas), Aldalice Aguiar de Souza (0000-0002-3002-4578, Universidade do Estado do Amazonas) |
| Year | 2025 |
| Volume | 34 |
| Publication date | 2025-01-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Texto & Contexto - Enfermagem (JOURNAL) |
| Journal identifiers | ISSN: 0104-0707 • E-ISSN: 1980-265X |
| Publisher | FapUNIFESP (SciELO) (PUBLISHER) |
| DOI | 10.1590/1980-265x-tce-2025-0058en |
| OpenAlex | W4416865142 |
| SCIELO_PID | S0104-07072025000100347 |
| Language | EN |
| References cited | 17 |
Objective: to develop a technology in the format of an educational and instructional Guide with and for healthcare professionals regarding the applicability of Lean Healthcare in emergency and urgent care services. Method: a technological development study with a qualitative approach, using Convergent Care Research as the methodological strategy. The study was conducted in the municipality of Manaus, Amazonas, Brazil. The participants were 13 healthcare professionals, and data collection was carried out through convergence groups and the execution of the phases: conception, instrumentation, scrutiny, and analysis. Results: the Guide was developed based on content extracted from the categories of experience and knowledge regarding the Lean methodology, opinions, identified facilitators and barriers, and needs considered for evaluation and improvement of professional practice. The Guide was structured into 33 pages and 11 chapters, formatted with texts, flowcharts, and diagrams representing the stages, sequences, and decision-making processes within the workflow. Conclusion: the technology developed in a participatory and collaborative manner between researchers and participants constitutes an important support tool for the team of professionals in emergency and urgent care services, especially for nurses, who hold broad technical capacity and responsibility in managing the workflow and Lean tools. It is noteworthy that Convergent Care Research was essential for team engagement and commitment in the pursuit of continuous evaluation and sustainability of the Lean methodology implemented in the institution. However, the technology produced still requires future steps for continuity, such as content validation and effectiveness assessment, to ensure its application and achieve the expected impacts
Health care · Health professionals · Lean manufacturing · Patient care · Qualitative research · Sustainability · Workflow · Academic Research in Diverse Fields · Health Education and Validation · Physical Education and Gymnastics
| Citation velocity | historical |
|---|---|
| Highly cited | No |