Professional-Family Communication in a Children’s Psychosocial Care Center
Practicalities and Difficulties
Bibliographic Data
| ID | 21433469 |
|---|---|
| Authors | Verônica Borges Kappel (0000-0002-6932-9977, Universidade Federal do Triângulo Mineiro), Bethania Ferreira Goulart (0000-0003-2855-6767, Universidade Federal do Triângulo Mineiro), Andressa R Pereira (0000-0001-6014-0468, Universidade Federal do Triângulo Mineiro), Lucieli Dias Pedreschi Chaves (0000-0002-8730-2815, Universidade de São Paulo), Helena Hemiko Iwamoto (0000-0003-1125-4252, Universidade Federal do Triângulo Mineiro), Maria Helena Barbosa (0000-0003-2749-2802, Universidade Federal do Triângulo Mineiro) |
| Year | 2020 |
| Volume | 29 |
| Publication date | 2020-01-01 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Texto & Contexto - Enfermagem (JOURNAL) |
| Journal identifiers | ISSN: 0104-0707 • E-ISSN: 1980-265X |
| Publisher | FapUNIFESP (SciELO) (PUBLISHER) |
| DOI | 10.1590/1980-265x-tce-2019-0025 |
| OpenAlex | W2995444752 |
| SciELO | S0104-07072020000100304 |
| Language | EN |
| References cited | 18 |
Objective: to analyze the perceptions of the family members of users of a children’s psychosocial care center, regarding the facilitating factors and the difficulties in the communication with the health professionals. Method: a qualitative and descriptive study conducted with 25 family members of users of a children’s psychosocial care center in a city of Minas Gerais (Brazil). Data collection took place between April and July 2017 using focus groups and a semi-structured script for the implementation of group sessions. Data was analyzed according to content analysis, thematic category. Results: two categories emerged from the analysis: Professional-Family relationship and Suggestions to enhance communication, which included practicalities and difficulties in communication. The data showed that the professional-family relationship refers to the professionals’ positive actions, which facilitate communication, and to their negative actions, which means offering a distant and dehumanized care and failing to provide guidance. The suggestions to enhance communication were directed to the interventions focused on the family and on the dynamics and management of the service. Conclusion: there is a need for collaboration among management, staff and family members, which can contribute to a better health care and to building more solidary and dialogical relationships
Dialogical self · Focus group · Psychological intervention · Psychosocial · Psychotherapist · Qualitative research · Sociology · Thematic analysis · Family and Disability Support Research · Family Caregiving in Mental Illness · Health, Nursing, Elderly Care · Medicine · Nursing · Psychology · Social Psychology
| Highly cited | No |
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