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Persuasive strategy implementation choices and their effectiveness

Towards personalised persuasive systems

Bibliographic Data

ID21452416
AuthorsOladapo Oyebode (0000-0002-5797-7790, Dalhousie University, corresponding author), Rita Orji (0000-0001-6152-8034, Dalhousie University)
Year2023
Volume42
Issue13
Pages2176-2209
Publication date2023-10-03
Open AccessNo
TypeARTICLE
VenueBehaviour and Information Technology (JOURNAL)
Journal identifiersISSN: 0144-929X • E-ISSN: 1362-3001
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/0144929x.2022.2112612
OpenAlexW4293215764
LanguageEN
Citations received3
References cited153

Persuasive systems motivate behaviour change using persuasive strategies (PS) which are often implemented in various ways. However, whether or not the effectiveness of PS varies depending on implementation choices is yet to be investigated via an empirical study. We conduct a large-scale study of 568 participants to investigate if and how individuals at different Stages of Change (SoC) respond to different implementations of each strategy in the same system. We also explore why the implementations motivate behaviour change using ARCS motivation model. Our results show that people’s SoC plays a significant role in the perceived effectiveness of different implementations of the same strategy and that the implementations motivate for different reasons. For instance, people at the precontemplation stage are motivated by reward strategy implemented as badges because it increases their Confidence, while people in the preparation stage prefer reward implemented as points to build their Confidence. Our work links SoC theory with motivation theory and Persuasive Systems Design (PSD) model to offer practical guidelines for tailoring PS implementations to individuals to motivate behaviour change

Behaviour change · Empirical research · Implementation · Persuasion · Persuasive Technology · Psychological intervention · Scale (ratio) · Software engineering · Behavioral Health and Interventions · Computer Science · Environmental Education and Sustainability · Innovative Human-Technology Interaction · Mathematics · Psychology · Social Psychology

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Citation span2025 - 2026 (2)
Highly citedNo

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