How does AI use drive individual digital resilience? a conservation of resources (COR) theory perspective
Bibliographic Data
| ID | 21452822 |
|---|---|
| Authors | Qian Hu (0000-0002-8675-9637, Huazhong University of Science and Technology), Yaobin Lu (0000-0002-2736-8011, Huazhong University of Science and Technology), Zhao Pan (0000-0001-9602-432X, Huazhong University of Science and Technology, corresponding author), Bin Wang (0000-0002-8591-8528, Robert C. Vackar College of Business and Entrepreneurship, University of Texas Rio Grande Valley, Edinburg, TX, USA) |
| Year | 2023 |
| Volume | 42 |
| Issue | 15 |
| Pages | 2654-2673 |
| Publication date | 2023-11-18 |
| Open Access | No |
| Type | ARTICLE |
| Venue | Behaviour and Information Technology (JOURNAL) |
| Journal identifiers | ISSN: 0144-929X • E-ISSN: 1362-3001 |
| Publisher | Informa UK Limited (PUBLISHER • GB) |
| DOI | 10.1080/0144929x.2022.2137698 |
| OpenAlex | W4307258667 |
| Language | EN |
| Citations received | 12 |
| References cited | 132 |
Artificial intelligence (AI) serves as a useful resource for replacing, supporting, and augmenting individuals in responding to external difficulties and enhancing individual resilience. However, little is known about the underlying laws of how AI can heighten individual resilience. This research examines the formation of individual resilience based on the consequences of different AI usage behaviours. Study 1 uses text mining to detect individual resilience based on the experience with AI. We identify not only individual resilience but also family resilience. Study 2, based on the context of the COVID-19 pandemic, collects online survey data from personal intelligent assistant users to investigate the transformation mechanism of AI usage behaviours to individual resilience. Drawing upon the conservation of resources theory, routine and infusion use are considered two levels of resource investments to strengthen the different degrees of individual resilience by coping responses (task-focused, emotion-focused, and avoidance coping). The findings confirm the differences between routine and infusion use in the formation of individual resilience, mediated by both task-focused and emotion-focused coping, without the mediating role of avoidance coping. Our research provides enlightenment for researchers and practitioners on building resilience and improving performance
Coping (psychology) · Perspective (graphical) · Psychotherapist · Resilience (materials science) · Task (project management) · Applied Psychology · Artificial Intelligence · Computer Science · COVID-19 and Mental Health · Engineering · Psychology · Resilience and Mental Health · Social Psychology · Supply Chain Resilience and Risk Management
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| Citations per year | 6 |
|---|---|
| Citation span | 2024 - 2026 (3) |
| Highly cited | No |