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Evaluating proactivity levels in socially assistive robots for elderly care

A user adoption assessment

Dados Bibliográficos

ID21452839
AutoresLaura Villa (0000-0001-9928-8945, University of Castilla-La Mancha, autor correspondente), Ramón Hervás (0000-0001-9924-5443, University of Castilla-La Mancha), Luis Cabañero (0000-0002-2357-6710, University of Castilla-La Mancha), Jesús Fontecha (0000-0001-6379-6841, University of Castilla-La Mancha), Gustavo Lopez (0000-0003-0510-8857, Universidad de Costa Rica), Jesús Favela (0000-0003-2967-9654, Centro de Investigación Científica y de Educación Superior de Ensenada)
Ano2026
Volume45
Fascículo6
Páginas1168-1193
Data de publicação2026-04-03
Peer ReviewedSim
Open AccessNão
TipoARTICLE
PeriódicoBehaviour and Information Technology (JOURNAL)
Identificadores do periódicoISSN: 0144-929X • E-ISSN: 1362-3001
EditoraInforma UK Limited (PUBLISHER • GB)
DOI10.1080/0144929x.2025.2546976
OpenAlexW4413283249
IdiomaEN
Citações recebidas1
Referências citadas59

This study evaluates different levels of proactivity in socially assistive robots (SARs) within elderly care, focussing on user acceptance and comfort. Using the mPLiCA model, we categorise proactive behaviours from basic presence to full autonomy. A series of video scenarios was created to represent varying degrees of proactive interactions with SHARA, a socially assistive robot. Participants rated these scenarios based on usefulness, appropriateness, perceived intrusiveness and naturalness. Results indicate that higher levels of proactivity are perceived as more useful but also more intrusive. Intermediate levels, particularly dialogue-based interactions, were the most acceptable. This research offers insights into designing SARs that balance autonomy and user comfort in elderly care, contributing to the development of more effective assistive technologies

Business · Human–computer interaction · Proactivity · Robot · AI in Service Interactions · Artificial Intelligence · Computer Science · Psychology · Social Psychology · Social Robot Interaction and HRI · Technology Use by Older Adults

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    Open Access•Laura Villa, Ramón Hervás et al.•International Journal of Social…•2026

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Obras citantes distintas1
Citações por ano1
Intervalo de citações2026 - 2026 (1)
Velocidade de citaçãocurrent
Altamente citadoNão
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