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Under pressure

How time constraints, task complexity, and AI reliability shape human-AI interaction

Dados Bibliográficos

ID21453073
AutoresLukas Hermanns (0009-0004-4682-6884, Technical University Berlin, autor correspondente), Timm Teubner (0000-0002-5927-3770, Technical University Berlin)
Ano2026
Volume45
Fascículo11
Páginas2597-2621
Data de publicação2026-07-03
Peer ReviewedSim
Open AccessSim
TipoARTICLE
PeriódicoBehaviour and Information Technology (JOURNAL)
Identificadores do periódicoISSN: 0144-929X • E-ISSN: 1362-3001
EditoraInforma UK Limited (PUBLISHER • GB)
DOI10.1080/0144929x.2025.2587732
OpenAlexW4417227293
IdiomaEN
Referências citadas71

This study investigates the impact of time pressure on human-AI collaboration in knowledge work environments. Drawing on dual-processing frameworks, specifically the heuristic-systematic model, we conducted an online experiment (n = 228) in which participants evaluated AI-generated responses across a series of tasks varying in complexity and correctness of AI responses. Participants subjected to a time-pressured treatment were compared to a control group with unlimited evaluation time. Our findings reveal that time pressure shifts cognitive processing from a systematic to a heuristic mode as expected, leading to diminished performance due to a reduced capacity to discriminate between correct and faulty AI responses. However, while both increased task complexity and AI advice faultiness independently impair human-AI-team performance, their interaction with time pressure suggests a more nuanced effect than predicted by traditional models. The results contribute to a refined understanding of cognitive dynamics in human-AI teaming and offer practical insights for designing AI systems and work environments that support effective decision-making under pressure

Component (thermodynamics) · Key (lock) · Matching (statistics) · Reliability (semiconductor) · Task (project management) · Ethics and Social Impacts of AI · Explainable Artificial Intelligence (XAI · Human-Automation Interaction and Safety

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