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On ‘Holding the Process’

Paying Attention to the Relations Side of Donor Relations

Bibliographic Data

ID21458585
AuthorsJennifer Douglas (0000-0002-3070-5189, University of British Columbia, corresponding author)
Year2023
Volume50
Issue2
Pages23-42
Publication date2023-06-07
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueArchives and Manuscripts (JOURNAL)
Journal identifiersISSN: 0157-6895 • E-ISSN: 2164-6058
PublisherAustralian Society of Archivists (PUBLISHER • AU)
DOI10.37683/asa.v50.10925
OpenAlexW4379654618
LanguageEN
Citations received1
References cited5

This article reports on a series of interviews with archivists and recordkeepers conducted as part of a larger project exploring relationships between grief and recordkeeping. Though the interviews were not explicitly focused on donor relations, it emerged that the relationship between archivists and donors was a particularly emotionally charged one: interview participants described deep and complex relationships with donors, whom they often knew over a long period and through difficult or complicated times. Interview participants also reported feeling unprepared for this emotional work. This article responds to a perceived lack of attention paid to donor relations in archival theory and education by acknowledging the significance of donor stories, feelings and relationships. Aligned with the ever-growing emphasis in archival theory and praxis on person-centered approaches, the article suggests where such approaches are needed in relation to archival education and training, the collection and preservation of donor stories, relationship-building, and recognition of different kinds of archival labor

Feeling · Grief · Political science · Praxis · Psychotherapist · Sociology · Digital and Traditional Archives Management · Law · Memory, Trauma, and Commemoration · Psychology · Social Psychology

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    Open Access•Verne Harris•Archives and Museum Informatics•2002

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    Open Access•Elizabeth Shepherd, Victoria Hoyle et al.•Archival Science•2020

  • Child Social-Care Recording and the Information Rights of Care-Experienced People

    Open Access•Victoria Hoyle, Elizabeth Shepherd et al.•The British Journal of Social Work•2018

  • Toward an Archival Reckoning

    Open Access•Ashley D Farmer, Steven D Booth et al.•The American Historical Review•2022

Unique citing works1
Citations per year1
Citation span2025 - 2025 (1)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 1

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