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Accessing the risks

A mixed methods study of risk management in Australian pharmaceutical market access

Bibliographic Data

ID21467196
AuthorsZachary Tirrell (0000-0003-0394-3090, Macquarie University, corresponding author), Sean Lybrand (0000-0001-8293-7910, Macquarie University), Neil Soderlund (0009-0001-0557-499X), Neli Soderlund (Macquarie University), Bonny Parkinson (0000-0002-2137-0962, Macquarie University)
Year2026
Volume168
Pages105608
Publication date2026-06-01
Open AccessYes
TypeARTICLE
VenueHealth Policy (JOURNAL)
Journal identifiersISSN: 0168-8510 • E-ISSN: 1872-6054
PublisherElsevier BV (PUBLISHER)
DOI10.1016/j.healthpol.2026.105608
PMID41865727
OpenAlexW7135413883
LanguageEN
References cited40

BACKGROUND: Navigating Health Technology Assessment (HTA) processes presents significant challenges for pharmaceutical companies seeking market access in Australia. While previous research has examined HTA decision-making from payer perspectives, pharmaceutical companies' internal decision-making processes remain understudied. OBJECTIVE: To investigate how pharmaceutical companies' market access teams manage uncertainties in the HTA process for medicines in Australia using the ISO 31000 risk management framework to examine decision-making practices. METHODS: A mixed-methods study was conducted involving an online questionnaire and semi-structured interviews with 18 respondents with recent experience with HTA submissions from 14 pharmaceutical companies, representing approximately 50% of PBS expenditure. Data were analysed using a deductive approach that mapped to ISO 31000 risk management process, supported by thematic analysis and descriptive statistics. RESULTS: Market access teams aim to secure PBS listing by balancing price (45% relative importance), speed (30%), and population coverage (25%) with submission costs. They function as intermediaries between global stakeholders and local market requirements, operating without formal risk management frameworks. Key challenges include managing global-local tensions, navigating increasingly complex stakeholder relationships, addressing rising submission costs (averaging AUD$830,000), and coping with workforce limitations. Risk assessment practices are predominantly informal and experience-based, while communication barriers hinder effective stakeholder engagement. CONCLUSIONS: Through mapping to the ISO 31000 framework, this study established the market access processes of pharmaceutical companies, with focus on uncertainty and decision-making. Enhanced communication may reduce risk and improve HTA system efficiency. Addressing these challenges, as well as improving management of uncertainty, would improve patient access to medicines

Access to medicines · Market access · MEDLINE · Pharmaceutical industry · Risk management · Risk Management in Financial Firms · Risk Perception and Management · Securities Regulation and Market Practices

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