Information and communication technologies in the communication between the social worker and the client
Bibliographic Data
| ID | 21498541 |
|---|---|
| Authors | Adéla Recmanová (University of Ostrava, corresponding author), Soňa Vávrová (0000-0002-3147-0457, University of Ostrava), Soňa Kalenda (University of Ostrava), Ivana Kowaliková (University of Ostrava) |
| Year | 2022 |
| Volume | 36 |
| Issue | 3 |
| Pages | 345-358 |
| Publication date | 2022-07-03 |
| Peer Reviewed | Yes |
| Open Access | No |
| Type | ARTICLE |
| Venue | Journal of Social Work Practice (JOURNAL) |
| Journal identifiers | ISSN: 0265-0533 • E-ISSN: 1465-3885 |
| Publisher | Informa UK Limited (PUBLISHER • GB) |
| DOI | 10.1080/02650533.2021.2000947 |
| OpenAlex | W3211396681 |
| Language | EN |
| Citations received | 3 |
| References cited | 26 |
In the recent decades, social work has undergone quite extensive process of digitisation. Since the 1970s, it had faced computerisation, which peaked in the 1990s. However, since the start of the 21st century information and communication technologies have changed significantly. They developed in many forms, became more accessible and penetrated the performance of social work, where they have become a common tool of work. The aim of the research was therefore to find out and describe how information and communication technologies, according to social workers, affects the form of Czech social work interventions with vulnerable children and their families. We used a qualitative research strategy and situation analysis as our research approach. We conducted interviews with 37 social workers of the Department of Social and Legal Protection of Children and Social Activation Services for Families with Children. One of the topics of the interviews was the electronic communication between social workers and their clients, which currently appears to be extremely important for emergency measures related to COVID-19. We focus on the benefits and pitfalls of e-communication as perceived by social workers, and in the discussion, we will present various options of dealing with them in practice
Business · Information and Communications Technology · Internet privacy · Knowledge management · Political science · Sociology · World Wide Web · Computer Science · Psychology · Social Psychology · Social Sciences and Policies · Social Work Education and Practice · Social Work
The Impact of ICT on Quality of Working Life
Situational Analysis
Young users and the digital divide
The Digital and Electronic Revolution in Social Work
Information Technology and Social Work—The Dark Side or Light Side
Information and communication technologies in interventions of Czech social workers when dealing with vulnerable children and their families
Online youth work and eYouth — A guide to the world of the digital natives
Child Welfare and Information and Communication Technology
Exploring Critical Youth Media Practice
Information and Communication Technologies in Social Work
Communication Technology Integration into Social Work Practice
| Unique citing works | 3 |
|---|---|
| Citations per year | 1.5 |
| Citation span | 2024 - 2026 (3) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 3 |