Fostering innovation in smart library services
An in-depth exploration of empowered capabilities and dynamic strategies among university librarians in Pakistan
Bibliographic Data
| ID | 21500649 |
|---|---|
| Authors | Sanila Aslam (0000-0001-9149-6803, Department of Library and Information Sciences, Allama Iqbal Open University, Pakistan; Central Library, Rawalpindi Women University, Pakistan), Munazza Jabeen (0000-0002-3035-3136, Allama Iqbal Open University, corresponding author), Misbah Jabeen (0000-0002-9432-1707, University of Home Economics) |
| Year | 2025 |
| Publication date | 2025-01-14 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Information Development (JOURNAL) |
| Journal identifiers | ISSN: 0266-6669 • E-ISSN: 1741-6469 |
| Publisher | SAGE Publications (PUBLISHER • US) |
| DOI | 10.1177/02666669241305379 |
| OpenAlex | W4406353486 |
| Language | EN |
| Citations received | 1 |
| References cited | 67 |
Purpose The need to implement innovative smart services in libraries is becoming more widely recognized. This paper investigates the current status of innovation in smart library services, how university librarians can support innovation in library services through their capacities and dynamic strategies, the implications that innovative initiatives have on overall effectiveness, and the challenges that university librarians perceive. Methodology A mixed-method approach was employed in this study. In the qualitative method, in-depth interviews were conducted with 10 chief librarians of university libraries and 150 university library professionals made up the sample for the quantitative investigation from throughout Pakistan. Findings The provision of smart services is clearly in the plans for the growth of university libraries in Pakistan, and the majority of university librarians also discuss the challenges in implementing innovations and provide solutions to these problems. The study uncovers significant barriers to adopting innovative library services, such as the fear of job displacement due to technology and financial constraints. However, it underscores the potential of focused training, AI, and IoT technologies to enhance library services. Originality These advancements can boost user engagement and operational efficiency and are crucial for aligning library services with global educational and sustainability goals. The research stresses the need for strategic planning and investment in financing and infrastructure, advocating that these measures can enhance educational outcomes and reduce information access disparities, thereby benefiting the entire community
Business · Dynamic Capabilities · Knowledge management · Political science · Process management · Public relations · AI in Service Interactions · Computer Science · Organizational and Employee Performance · Technology Adoption and User Behaviour · Marketing
| Citations per year | 1 |
|---|---|
| Citation span | 2025 - 2025 (1) |
| Highly cited | No |