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Factors influencing the adoption of artificial intelligence in libraries

A systematic literature review

Bibliographic Data

ID21500652
AuthorsKhurram Shahzad (0000-0003-2354-3131, Government College University, Lahore, corresponding author), Shakeel Ahmad Khan (0000-0002-0469-8018, Department of Information Management, The Islamia University of Bahawalpur Pakistan, Pakistan), Abid Iqbal (0000-0002-6371-7020, Prince Sultan University), Shakil Ahmed (0000-0003-3631-5832, Prince Sultan University), Asfa Muhammed Din Javeed (0009-0007-8788-4222, Alfaisal University), Osama Mohamed (0009-0009-7627-0617, Prince Sultan University)
Year2025
Volume41
Issue3
Pages592-614
Publication date2025-09-01
Open AccessYes
TypeARTICLE
VenueInformation Development (JOURNAL)
Journal identifiersISSN: 0266-6669 • E-ISSN: 1741-6469
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/02666669241313368
OpenAlexW4406681383
LanguageEN
Citations received3
References cited44

The study aimed to identify the factors influencing the adoption of artificial intelligence applications in libraries, find out the associated challenges with the adoption of AI apps, and develop a framework to effectively implement AI tools in libraries. A systematic literature review (SLR) was applied to address the study's objectives. 30 most relevant research papers published in impact factor journals were selected to conduct the study. Findings of the study showed that four major factors influenced the adoption of AI in libraries. These factors included transformation of library services, provision of innovative services, librarians and users’ satisfaction, and technological revolution. The study manifested that technological challenges, skills and knowledge barriers, financial challenges, and organizational and cultural barriers caused barriers for librarians to adopt AI apps in libraries. The study has added valuable literature to the existing body of knowledge. It has developed framework on evidence based datasets to adopt AI apps in libraries effectively and efficiently

Business · Data science · Knowledge management · AI in Service Interactions · Computer Science · FinTech, Crowdfunding, Digital Finance · Psychology · Technology Adoption and User Behaviour

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  • Adoption of artificial intelligence in higher education

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Citations per year3
Citation span2025 - 2026 (2)
Highly citedNo

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