Information system quality and organizational performance
The effect of information system integration in Tabriz metropolitan municipality, Iran
Bibliographic Data
| ID | 21500669 |
|---|---|
| Authors | Elham Amiri (0000-0002-2497-0322, Department of Computer & IT Engineering, Urmia Branch, Islamic Azad University, Urmia, Iran), Amin Babazadeh Sangar (0000-0002-5190-8460, Department of Computer & IT Engineering, Urmia Branch, Islamic Azad University, Urmia, Iran, corresponding author) |
| Year | 2026 |
| Volume | 42 |
| Issue | 2 |
| Pages | 679-694 |
| Publication date | 2026-06-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Information Development (JOURNAL) |
| Journal identifiers | ISSN: 0266-6669 • E-ISSN: 1741-6469 |
| Publisher | SAGE Publications (PUBLISHER • US) |
| DOI | 10.1177/02666669241233536 |
| OpenAlex | W4392237521 |
| Language | EN |
| Citations received | 1 |
| References cited | 72 |
Due to the multiplicity of administration in urban management in Iran and with the aim of feasibility of implementing the integrated urban management, this study evaluates the impact of information system (IS) quality and IS integration on performance of Tabriz metropolitan municipality, Iran, as the trustee of urban affairs. The quantitative method was applied using survey questionnaires that have been conducted based on the relevant literature. SPSS software was used to perform regression and covariance analyses to analyze the collected data (80 valid responses) as well as the relationships among the components of the conceptual research model. The quantitative data for this research was limited to the Tabriz municipality's ICT experts (all experts of Statistics and Information Technology organization). The results prove positive relationships among IS quality, IS integration and the organizational performance. Additionally, the findings reveal that IS integration fully mediates the relationship between IS quality toward organizational performance. The originality of this study lies in examining the integrated urban management in Iran from the perspective of urban information infrastructures (urban information systems) for the first time
Business · Geography · Information quality · Information system · Knowledge management · Metropolitan area · Political science · Process management · Big Data and Business Intelligence · Computer Science · Information Technology Governance and Strategy · Organizational Leadership and Management Strategies
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| Unique citing works | 1 |
|---|---|
| Citations per year | 1 |
| Citation span | 2026 - 2026 (1) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 1 |