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Developing a sustainability strategy for e-government system in regional government

Case of Northern Iraq

Bibliographic Data

ID21500690
AuthorsMohammed Abubakr Ahmed (0000-0002-6738-3945, Tishk International University, corresponding author), Tugberk Kaya (0000-0002-1796-2279, Department of Business Administration, Faculty of Business and Economics, Rauf Denktas University, Nicosia, Turkey), Tolgay Karanfiller (0000-0002-9927-2895, Department of Management Information Systems, School of Applied Sciences, Cyprus International University, Nicosia, Turkey)
Year2025
Publication date2025-04-24
Open AccessYes
TypeARTICLE
VenueInformation Development (JOURNAL)
Journal identifiersISSN: 0266-6669 • E-ISSN: 1741-6469
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/02666669251334135
OpenAlexW4409776723
LanguageEN
Citations received3
References cited37

Despite the significant potential to improve public service quality, adopting electronic government systems (e-government) within regional and local governments in developing federated countries remains insufficiently addressed in the existing literature. Regional governments differ significantly from centralized counterparts in legislation, management, organization, and power. The design of a strategic framework for the e-government system in Northern Iraq will significantly improve administrative efficiency and public service delivery. However, various barriers, such as infrastructural limitations and a lack of technical know-how, can hamper it. This study investigates the challenges and potentials of implementing e-government systems at the regional level in the federal context in Northern Iraq. It applies the Logical Framework Approach to develop a sustainability strategy systematically. The proposed approach identifies key barriers, such as infrastructural limitations and lack of technical know-how. It outlines solutions for enhancing technological infrastructure, building human capital, and implementing necessary policy reforms by integrating qualitative and quantitative research methods. The proposed strategy consists of guidelines for enhancing technological infrastructure, strategies for building human capital, and a roadmap for policy and legislative reforms

Business · Developing country · E-Government · Economic growth · Economics · Environmental planning · Environmental resource management · Geography · Information and Communications Technology · Political science · Sustainability · E-Government and Public Services · Public Administration · Public Policy and Administration Research · Smart Cities and Technologies

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Citations per year3
Citation span2025 - 2026 (2)
Highly citedNo

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