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Information technology and insurance development in Sub-Saharan Africa

Bibliographic Data

ID21500908
AuthorsTaiwo Akinlo (0000-0002-1415-4241, Adeyemi College of Education, corresponding author)
Year2023
Volume39
Issue1
Pages169-183
Publication date2023-01-01
Open AccessYes
TypeARTICLE
VenueInformation Development (JOURNAL)
Journal identifiersISSN: 0266-6669 • E-ISSN: 1741-6469
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/02666669211028960
OpenAlexW3184432939
LanguageEN
References cited57

The study examined the relationship between information technology and insurance development in 40 sub-Saharan African countries during the period 2000-2017. The study employed System Generalised Method of Moment for the estimations. Life insurance premiums, non-life insurance premiums and total insurance premiums are used to measure life insurance, non-life insurance and total insurance, respectively. The information technology is measured by mobile phone, fixed telephone and Internet penetrations. The study found that the Internet promotes non-life insurance while its effect on life and total insurance is insignificant. The mobile phone produced a negative effect on life insurance, non-life insurance and total insurance. However, fixed telephone significantly contributed to life insurance, non-life insurance and total insurance. Based on these findings, there is a need for insurers to encourage their client to use information technology tools for insurance activities and also increase their interaction with their customers

Actuarial science · Business · Business interruption insurance · General insurance · Group insurance · Income protection insurance · Insurability · Insurance policy · Key person insurance · Life insurance · Mobile phone · Telecommunications · Computer Science · COVID-19 Pandemic Impacts · Economic Growth and Development · Insurance and Financial Risk Management

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