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Digital discretion and public administration in Africa

Implications for the use of artificial intelligence

Bibliographic Data

ID21501148
AuthorsPaul Plantinga (0000-0003-0151-3601, Human Sciences Research Council, corresponding author)
Year2024
Volume40
Issue2
Pages332-352
Publication date2024-06-01
Open AccessYes
TypeARTICLE
VenueInformation Development (JOURNAL)
Journal identifiersISSN: 0266-6669 • E-ISSN: 1741-6469
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/02666669221117526
OpenAlexW4289867805
LanguageEN
Citations received5
References cited64

African public administrations are in an especially difficult position with respect to the adoption of artificial intelligence (AI), in both how they harness its benefits but also in managing potential harms. Through a narrative review of existing research, this paper synthesises findings from previous digital government implementations on the African continent, and considers the implications for AI use. The analysis is centred on the way public officials are bypassed or empowered to work with emerging technologies, and the influence of public service values on their adoption. Four concerns emerge as relevant: Integrity of recommendations provided by decision-support systems, including how they are influenced by local organisational practices and the reliability of underlying infrastructures; Inclusive decision-making that balances the (assumed) objectivity of data-driven algorithms and the influence of different stakeholder groups; Exception and accountability in how digital and AI platforms are funded, developed, implemented and used; and an expectation of Complete understanding of people and events through the integration of traditionally dispersed data sources and systems, and how policy actors seek to mitigate the risks associated with this aspiration

Accountability · Business · Discretion · Implementation · Knowledge management · Narrative · Political science · Process management · Public relations · Stakeholder · Blockchain Technology Applications and Security · Computer Science · E-Government and Public Services · FinTech, Crowdfunding, Digital Finance

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Citations per year2.5
Citation span2024 - 2026 (3)
Highly citedNo

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