Innovative culture, innovative behaviour, social capital and performance of small and medium ICT enterprises in Lagos, Nigeria

Bibliographic Data

ID21501166
AuthorsStanley Ejike Ibeku (Enterprise Development Centre, Pan Atlantic University, Lagos, Nigeria), Stanley Ibeku (0000-0001-9942-3641, Pan-Atlantic University), Williams E Nwagwu (0000-0002-5225-2934, University of Ibadan, corresponding author)
Year2024
Publication date2024-08-21
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueInformation Development (JOURNAL)
Journal identifiersISSN: 0266-6669 • E-ISSN: 1741-6469
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/02666669241266819
OpenAlexW4401770974
LanguageEN
Citations received1
References cited48

This study examined the influence of innovative culture, innovative behavior, and social capital on the performance of Small and Medium-sized Information and Communication Technology Enterprises (SMICTEs) in Lagos, Nigeria. It also explored how innovative culture and social capital affect innovative behavior. Guided by Social Exchange and Social Capital theories, the study utilized a descriptive sample survey research design. The study was conducted at Otigba and Saka Tinubu Computer Villages in Lagos, using a sample of 360 business owners or representatives. Data was collected using a pretested and validated questionnaire covering innovative culture, social capital, innovative behavior, performance, and demographic characteristics. Analysis involved Confirmatory Factor Analysis, and Structural Equation Modelling, with decisions made at a 0.05 significance level. Respondents included owners (67.4%), supervisors (13.6%), managers (12.6%), and other staff (6.8%). Most were male (78.2%), aged 21–40 (71.4%). A majority (95.8%) could generate new ideas, 83.8% explored novel methods, and 91.4% shared innovations internally. Trust among SMEs was low (43.4%), but mutual support was valued (60.4%). Innovative culture positively impacted performance (β = 0.299) and predicted innovative behavior (β = 0.315), while social capital also predicted innovative behavior (β = 0.191). Social capital and innovative behavior did not significantly predict performance. There should be collaboration between Nigeria's NITDA and ICT SMEs to foster innovation through continuous learning, mentorship programs, networking mechanisms, and technology hubs

Business · Confirmatory factor analysis · Information and Communications Technology · Knowledge management · Medical education · Mentorship · Organizational culture · Political science · Public relations · Small and medium-sized enterprises · Social capital · Social science · Sociology · Structural equation modeling · Knowledge Management and Sharing · Psychology · Social Capital and Networks · Technology Adoption and User Behaviour · Marketing

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