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Workplace Deviance as a Possible 'Maladaptive Coping' Behavior Displayed in Association with Workplace Stressors

Bibliographic Data

ID2153161
AuthorsHelen M Hendy (0000-0002-6057-3463, Psychology Program, Penn State Schuylkill, Schuylkill Haven, PA, USA), Hakan Can (0000-0002-8833-5694, Criminal Justice Program, Penn State Schuylkill, Schuylkill Haven, PA, USA), Pamela Black (0000-0002-8921-7729, Criminal Justice Program, Penn State Hazleton, Hazleton, PA, USA, corresponding author)
Year2019
Volume40
Issue7
Pages791-798
Publication date2019-07-03
Open AccessNo
TypeARTICLE
VenueDeviant Behavior (JOURNAL)
Journal identifiersISSN: 0163-9625 • E-ISSN: 1521-0456
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/01639625.2018.1441684
OpenAlexW2793791038
LanguageEN
Citations received3
References cited19

The Threat Appraisal and Coping Theory suggests that in response to environmental stressors, individuals sometimes display "maladaptive coping" behaviors that may vent frustration immediately but worsen later psychosocial well-being. For example, employees exposed to workplace stressors may vent their frustration with workplace deviance including intentional poor performance, abuse of organizational resources, disrespect, and disruption of co-workers, but such workplace deviance may worsen their later psychological well-being. The present study examined workplace deviance as a possible "maladaptive coping" behavior displayed by 293 university employees (74.7% female; 90.4% White; mean age = 45.8 years; 43 administrators, 127 staff, 84 faculty). When three workplace stressors (high demand, low control, low support) were compared for their association with workplace deviance, only low support was significant. Furthermore, workplace deviance was significantly associated with negative psychosocial outcomes [poor self-esteem, health concerns, anger, post-traumatic stress disorder (PTSD) symptoms, poor job satisfaction, work-home conflict]. Finally, bootstrapping mediational analysis revealed that workplace deviance was a significant mediator between low support and each of the negative psychosocial outcomes. Results support the idea that workplace deviance is an example of "maladaptive coping" behavior that, when displayed in response to perceptions of low support from supervisors and co-workers, is associated with worse psychosocial outcomes for employees who display it. Stress reduction programs could educate employees that displaying workplace deviance in response to workplace stressors may harm their psychosocial well-being. Such programs could also guide employees to more "adaptive coping" behaviors in response to workplace stressors (such as seeking social support, exercise, and yoga

Coping (psychology · Deviance (statistics · Psychiatry · Psychosocial · Social support · Stressor · Clinical Psychology · COVID-19 and Mental Health · Healthcare professionals’ stress and burnout · Job Satisfaction and Organizational Behavior · Psychology · Social Psychology

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Citations per year0.75
Citation span2022 - 2025 (4)
Highly citedNo

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