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Learners in the loop

Hidden human skills in machine intelligence

Bibliographic Data

ID21545176
AuthorsP Tubaro (0000-0002-1215-9145, Biologie Computationnelle, Quantitative et Synthétique, corresponding author)
Year2022
Issue163
Pages110-129
Publication date2022-08-01
Open AccessNo
TypeARTICLE
VenueSociologia del Lavoro (JOURNAL)
Journal identifiersISSN: 0392-5048 • E-ISSN: 1972-554X
PublisherFranco Angeli (PUBLISHER)
DOI10.3280/sl2022-163006
OpenAlexW4297070767
LanguageEN
Citations received3
References cited27

Today's artificial intelligence, largely based on data-intensive machine learning algorithms, relies heavily on the digital labour of invisibilized and precarized humans-in-the-loop who perform multiple functions of data preparation, verification of results, and even impersonation when algorithms fail. Using original quantitative and qualitative data, the present article shows that these workers are highly educated, engage significant (sometimes advanced) skills in their activity, and earnestly learn alongside machines. However, the loop is one in which human workers are at a disadvantage as they experience systematic misrecognition of the value of their competencies and of their contributions to technology, the economy, and ultimately society. This situation hinders negotiations with companies, shifts power away from workers, and challenges the traditional balancing role of the salary institution

Data science · Disadvantage · Institution · Knowledge management · Machine learning · Negotiation · Political science · Qualitative property · Salary · Social science · Sociology · Computer Science · Digital Economy and Work Transformation · Ethics and Social Impacts of AI · Law · Mathematics · Artificial Intelligence

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Citations per year1
Citation span2023 - 2026 (4)
Highly citedNo

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