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AI at everyone’s fingertips? Identifying the predictors of health information seeking intentions using AI

Bibliographic Data

ID21577152
AuthorsElena Link (0000-0001-6861-5288, corresponding author), Selina Beckmann, Selina A Beckmann
Year2025
Volume42
Issue1
Pages1-11
Publication date2025-01-01
Open AccessYes
TypeARTICLE
VenueCommunication Research Reports (JOURNAL)
Journal identifiersISSN: 0882-4096 • E-ISSN: 1746-4099
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/08824096.2024.2427609
OpenAlexW4404362718
LanguageEN
Citations received4
References cited24

The advent of AI tools has the potential to transform how health information is sought, which increases the need for insights into why individuals turn to AI. The study, guided by channel-specific predictors covered by the Planned Risk Information Seeking Model, additionally considers trust and risk perceptions toward AI, and examines the predictors of one’s AI-seeking intention. The results of an online survey (N = 1,121) indicated that attitudes toward seeking, seeking-related norms, and perceived seeking control were significant predictors of individuals’ intention to seek health information from AI. In contrast, trust and risk perceptions were of minor relevance

Health care · Health information · Information retrieval · Information seeking · Political science · AI in Service Interactions · Behavioral Health and Interventions · Computer Science · Death Anxiety and Social Exclusion · Law · Psychology · Social Psychology

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    Open Access•Anne Reinhardt, Jörg Matthes et al.•Computers in Human Behavior•2025

  • Birds of a feather? How perceived similarity shapes responses to AI versus human health messages

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Citations per year4
Citation span2025 - 2026 (2)
Highly citedNo

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