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Opportunities and Challenges of Blockchain Technology for Negotiation Support Systems

Bibliographic Data

ID21585118
AuthorsJosepha Witt (0000-0001-7668-4902, University of Hohenheim, corresponding author), Mareike Schoop (0000-0002-2232-9929, University of Hohenheim), Konstantin Knaus (University of Hohenheim)
Year2025
Volume34
Issue2
Pages373-403
Publication date2025-04-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueGroup Decision and Negotiation (JOURNAL)
Journal identifiersISSN: 0926-2644 • E-ISSN: 1572-9907
PublisherSpringer Science and Business Media LLC (PUBLISHER)
DOI10.1007/s10726-024-09916-7
OpenAlexW4406163064
LanguageEN
Citations received1
References cited94

Blockchain Technology (BCT) is the backbone of the next generation of the internet and thus affects how electronic business (e-business) is conducted. While the usage of BCT for the initiation and transaction phases in e-business has been studied, the negotiation aspect has not been considered in a comprehensive manner. The current literature on the utilisation of BCT in electronic negotiations (e-negotiations) primarily focuses on autonomous agents and lacks research on the support of e-negotiations conducted by human negotiators using negotiation support systems (NSSs). This results in the issue that the consequences of a transition to Web3.0-based NSSs are unclear, while other areas of e-business already apply Web3.0 technologies. We address this lack of knowledge following a design-oriented approach in three steps exploring the opportunities and challenges of using BCT for e-negotiations via NSSs. Firstly, the well-established negotiation support system Negoisst is extended by BCT features resulting in the development of a Web3.0-based NSS called NegoisstBCT to demonstrate the technical feasibility of this approach. Secondly, the potential opportunities and challenges of a Blockchain-based NSS are analysed referring to its technical architecture. Thirdly, a generalised view of the application of Web3.0-based NSSs in different settings is taken, discussing future research on BCT in e-negotiations. The present research thus fosters the application of Blockchain-based NSSs in e-negotiations and of NSSs in BCT application areas

Blockchain · Business · Computer security · Knowledge management · Negotiation · Political science · Process management · Blockchain Technology Applications and Security · Computer Science · Digital Platforms and Economics · Sharing Economy and Platforms

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Unique citing works1
Citations per year1
Citation span2025 - 2025 (1)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 1

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