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Fostering sustainability through technology-mediated interactions

Conviviality and reciprocity in the sharing economy

Bibliographic Data

ID21596331
AuthorsM Carrigan (0000-0002-4487-029X, Heriot-Watt University), Σόλων Μαγρίζος (0000-0002-6578-6927, University of Birmingham), Jordon Lazell (0000-0002-2288-798X, Coventry University), Ioannis Kostopoulos (0000-0002-3154-900X, Liverpool John Moores University)
Year2020
Volume33
Issue3
Pages919-943
Publication date2020-06-18
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueInformation Technology and People (JOURNAL)
Journal identifiersISSN: 0959-3845 • E-ISSN: 1758-5813
PublisherEmerald (PUBLISHER)
DOI10.1108/itp-10-2018-0474
OpenAlexW3006935346
LanguageEN
Citations received6
References cited78

Purpose This article addresses the lack of scholarly attention paid to the sharing economy from a sociological perspective, with respect to the technology-mediated interactions between sharing economy users. The paper provides a critical overview of the sharing economy and its impact on business and communities and explores how information technology can facilitate authentic, genuine sharing through exercising and enabling conviviality and non-direct reciprocity. Design/methodology/approach The paper begins with a critique of the technology-mediated sharing economy, introduces the concept of conviviality as a tool to grow and shape community and sustainability within the sharing economy and then explores reciprocity and sharing behaviour. Finally, the paper draws upon social exchange theory to illustrate conviviality and reciprocity, using four case studies of technology-enabled sharing. Findings The paper contributes to the emerging debate around how the sharing economy, driven by information systems and technology, affects social cohesion and personal relationships. The paper elucidates the central role conviviality and reciprocity play in explaining the paradoxes, tensions and impact of the sharing economy on society. Conviviality and reciprocity are positioned as key capabilities of a more sustainable version of the sharing economy, enabled via information technology. Originality/value The findings reveal that information technology-mediated sharing enterprises should promote conviviality and reciprocity in order to deliver more positive environmental, economic and social benefits. The diversity of existing operations indicated by the findings and the controversies discussed will guide the critical study of the social potential of sharing economy to avoid treating all sharing alike

Business · Economic system · Economics · Information sharing · Knowledge management · Originality · Political science · Public relations · Sharing economy · Social science · Sociology · Sustainability · Sustainable development · Computer Science · Digital Economy and Work Transformation · Digital Marketing and Social Media · Sharing Economy and Platforms

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Unique citing works6
Citations per year2
Citation span2023 - 2024 (2)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 6

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