When Experts Offer Conflicting Information
A Study of Perceived Ambiguity, Information Insufficiency, Trustworthiness and Risk Information Behaviors
Datos Bibliográficos
| ID | 21616896 |
|---|---|
| Autores | Jisoo Ahn (0000-0002-6226-674X, Dong-Eui University, autor de correspondencia), Lee Ann Kahlor (0000-0003-3372-9589, The University of Texas at Austin) |
| Año | 2023 |
| Volumen | 38 |
| Número | 14 |
| Páginas | 3276-3286 |
| Fecha de publicación | 2023-12-06 |
| Peer Reviewed | Sí |
| Open Access | No |
| Tipo | ARTICLE |
| Revista | Health Communication (JOURNAL) |
| Identificadores de la revista | ISSN: 1041-0236 • E-ISSN: 1532-7027 |
| Editorial | Informa UK Limited (PUBLISHER • GB) |
| DOI | 10.1080/10410236.2022.2146033 |
| PMID | 36404712 |
| OpenAlex | W4309518554 |
| Idioma | EN |
| Citas recibidas | 11 |
| Referencias citadas | 52 |
This study conducted an experiment to examine the impact of informational conflicts about COVID-19 transmission routes on cognitive and behavioral factors. We were guided by the risk information seeking and processing model and focused on relationships among perceived ambiguity, information insufficiency, trustworthiness, and seeking/avoidance across several conditions. Data from 304 participants indicated a higher level of perceived ambiguity in the conflicting information condition compared to the one-sided information condition. The serial mediations suggest conflicting information enhanced perceived ambiguity, which was negatively related with trustworthiness of experts, information seeking, and adherence intentions. These findings shed light on how conflicting information negatively affects the decision-making process and provide insight about what to consider when presenting dynamic information to the public
Ambiguity · Cognition · Cognitive psychology · Information processing · Information retrieval · Information seeking · Information transmission · Perception · Risk perception · Trustworthiness · Computer Science · Misinformation and Its Impacts · Psychology · Public Relations and Crisis Communication · Risk Perception and Management · Social Psychology
Fake news land? Exploring the impact of social media affordances on user behavioral responses
Knowledge Gaps and Explanation Design in AI Advice
How evidence conflict affects willingness to avoid health information
Conflicting health information increases fear of disease progression in HPV-infected individuals
The paradox of self-efficacy
Examining the Relationship Between Perceived Ambiguity and Predictors of Health Behavior Across Three Contexts
Conflicted and Relevant
Belief in Channels, Trust in Scientists, Perception of Capacity
Effects of Exposure to Conflicting Health Information on Topic-Specific Information Sharing and Seeking Intentions
Conflictive Uncertainty
Disentangling the Effects of Cognitive, Affective, and Sociocultural Factors on Risk Information Avoidance
Adverse Outcomes Associated With Media Exposure to Contradictory Nutrition Messages
Proposed Model of the Relationship of Risk Information Seeking and Processing to the Development of Preventive Behaviors
Dealing With the Covid-19 Infodemic
Institutional Distrust among African Americans and Building Trustworthiness in the Covid-19 Response
Avoiding Health Information
Risk, Ambiguity, and the Savage Axioms
News Avoidance during the Covid-19 Crisis
Online Health Information Seeking
Determinants of environmental risk information seeking
Problem Solving and Communicative Action
Communication and Uncertainty Management
Online health information seeking
Conflicting health information
Measuring Differentials in Communication Research
Information needs and risk perception as predictors of risk information seeking
Information Seeking and Processing in the Context of Vaccine Scandals
Motivated Processing
The role of information avoidance in managing uncertainty from conflicting recommendations about electronic cigarettes
Design approaches to experimental mediation
The moderator–mediator variable distinction in social psychological research
What, Me Worry? The Role of Affect in Information Seeking and Avoidance
Increasing Information Seeking About Antibiotic Risks
Effects of Covid-19 Misinformation on Information Seeking, Avoidance, and Processing
Establishing a causal chain
| Obras citantes distintas | 11 |
|---|---|
| Citas por año | 3,67 |
| Intervalo de citas | 2023 - 2026 (4) |
| Velocidad de citación | current |
| Altamente citado | No |
| Tipos de cita | Neutras: 10 |