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Managing Digital Identities

A Grounded Theory of Mental Health Professionals’ Participation in Online Social Networking

Bibliographic Data

ID21619670
AuthorsKara S Lopez (0000-0002-6383-8615, PhD, MSW, assistant professor, Eastern Washington University, Cheney, USA, corresponding author), Susan P Robbins (0000-0002-0677-204X, PhD, LCSW, professor and associate dean for doctoral education, University of Houston, TX, USA)
Year2022
Volume103
Issue2
Pages164-179
Publication date2022-04-01
Open AccessYes
TypeARTICLE
VenueFamilies in Society The Journal of Contemporary Social Services (JOURNAL)
Journal identifiersISSN: 1044-3894 • E-ISSN: 1945-1350
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/10443894211014473
OpenAlexW3185127806
LanguageEN
References cited10

Despite the meteoric rise of social media, little is known about how clinical social workers and other mental health professionals respond to this new form of communication. This study used classic (Glaserian) grounded theory methodology to explore the experiences and concerns of mental health professionals on social networking websites such as Facebook, Twitter, and LinkedIn. The main concern that emerged out of research interviews with 26 mental health professionals was a loss of control over others’ perceptions and the loss of ability to compartmentalize the different parts of identities associated with personal and professional selves. Participants resolved these concerns through the author-identified basic social process of “managing digital identities.” This study highlights practice implications for professionals as they manage online identity

Grounded theory · Health care · Health professionals · Mental health · Perception · Political science · Psychiatry · Public relations · Qualitative research · Social group · Social identity theory · Social media · Social science · Sociology · World Wide Web · Computer Science · Focus Groups and Qualitative Methods · Impact of Technology on Adolescents · Psychology · Social Media in Health Education · Social Psychology

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Highly citedNo

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