Navigating interpersonal conflict through workplace curiosity
A multilevel analysis in intensive care units
Bibliographic Data
| ID | 21620138 |
|---|---|
| Authors | Mercedes Hernández-Hurtado (0009-0002-7666-1537), Despoina Xanthopoulou (0000-0002-2604-0962), Mario Chico‐Fernández (0000-0001-5494-7214), Mario Chico-Fernández, Jennifer E Moreno‐Jiménez (0000-0002-1731-8512), Jennifer E Moreno-Jiménez, Luis Manuel Blanco‐donoso (0000-0001-9907-5034), Eva Garrosa (0000-0002-9645-8459), Eva Garrosa Hernández |
| Year | 2025 |
| Volume | 36 |
| Issue | 4 |
| Pages | 718-754 |
| Publication date | 2025-06-23 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | International Journal of Conflict Management (JOURNAL) |
| Journal identifiers | ISSN: 1044-4068 • E-ISSN: 1758-8545 |
| Publisher | Emerald (PUBLISHER) |
| DOI | 10.1108/ijcma-10-2024-0265 |
| OpenAlex | W4409750323 |
| Language | EN |
| References cited | 69 |
Purpose This study aimed to explore how dimensions (i.e. deprivation, exploration, tolerance and openness) of trait and state workplace curiosity moderate the association between daily patient and coworker conflict and emotional exhaustion within intensive care units. Based on job demands-resources theory, trait and state deprivation was expected to strengthen, while trait and state exploration, tolerance and openness were expected to buffer the association between daily conflict and exhaustion. Drawing on the behavioral concordance model, employees were expected to benefit more from daily curiosity that align with their trait (i.e. trait-state fit) and less from daily curiosity that diverges from their trait (i.e. trait-state misfit). Design/methodology/approach Eighty-eight Spanish healthcare professionals were recruited from March 2023–2024. They completed a paper-and-pencil diary over five working days. Multilevel analyses were performed, with repeated measures ( n = 440) nested within individuals ( n = 88). Findings All curiosity dimensions either related negatively to daily exhaustion or buffered the positive relationship between daily conflict and exhaustion. No evidence was found for trait-state fit or misfit. However, trait and state facets from different curiosity dimensions jointly influenced emotional exhaustion resulting from daily conflict. Specifically, a higher level of one facet compensated for a lower level of the other and prevented exhaustion in conflicting conditions. However, higher levels of different curiosity dimensions simultaneously was detrimental against daily conflict. Originality/value This study tests isomorphic and concordance perspectives to identify for whom and when workplace curiosity is most likely to prevent daily exhaustion in conflicting situations at work
Curiosity · Interpersonal communication · Multilevel model · Applied Psychology · Computer Science · Emotional Intelligence and Performance · Psychological and Educational Research Studies · Psychology · Social Psychology
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The Measurement of Curiosity As a Feeling of Deprivation
Diary Studies in Organizational Research
Mistakenly seeking solitude.
Curiosity and pathways to well-being and meaning in life
Collinearity
Job demands-resources theory in times of crises
The theoretical status of latent variables.
Computational Tools for Probing Interactions in Multiple Linear Regression, Multilevel Modeling, and Latent Curve Analysis
A cognitive-affective system theory of personality
Common method biases in behavioral research
Sufficient Sample Sizes for Multilevel Modeling
The job demands-resources model of burnout.
Daily Stressor-Related Negative Mood and its Associations with Flourishing and Daily Curiosity
Passionate healthcare workers in demanding intensive care units
Work Intensification and Its Effects on Mental Health
The Resource Replenishment Function of Interest
Managing Conflict in Organizations
Multilevel Factor Analysis
Job Demands–Resources Theory
Tough Love Lessons
The psychology of curiosity
The customer is not always right
A within‐individual study of interpersonal conflict as a work stressor
Inter-individual differences in intra-individual variability in personality within and across contexts
The integrated trait–state model
Inquisitive but not discerning
Your personality on a good day
On the dynamic covariation between interpersonal behavior and affect
Character strength traits, states, and emotional well‐being
Toward a structure- and process-integrated view of personality
Do interpersonal traits predict affect? A comparison of three models
Effects of daily stress on negative mood
An intraindividual process approach to the relationship between extraversion and positive affect
Job Burnout
| Citation velocity | historical |
|---|---|
| Highly cited | No |